Arteak Ltd. is a global provider of Health and Safety services, working with major corporations across industries. As we continue to grow, we are seeking a proactive and experienced Operations Manager to oversee and optimise the operational performance of our business.
This is a key leadership role with delegated authority to make independent decisions and to ensure that Arteak’s operational functions are efficient, compliant, and aligned with contractual obligations.
Key Responsibilities:
1. Organisational Support and Leadership
* Operate with delegated authority under the direction of the Operations Director.
* Act as the central point of contact for day-to-day operational decision-making.
* Provide interdepartmental coordination to ensure smooth delivery of services and administration.
* Proactively identify and resolve operational issues, ensuring minimal disruption to business activities.
2. Facilities and Premises Management
* Oversee lease agreements, building upkeep, office security, and facilities management.
* Manage contracts for services including cleaning, maintenance, waste disposal, and utilities.
* Ensure full compliance with legal and client-specific health and safety requirements.
3. Logistics, Travel and Resource Coordination
* Manage travel bookings and logistics for site-based personnel, including flights, accommodation, and transportation.
* Oversee the dispatch of PPE, IT equipment, and operational assets.
* Maintain accurate records of all issued materials, asset tracking, and replenishment cycles.
4. IT and Equipment Support
* Act as the focal point for operational IT support, including allocation of laptops, phones, and SIM cards.
* Liaise with external IT support to ensure timely resolution of technical issues and deployment of technology.
5. Procurement and Vendor Management
* Lead the sourcing, procurement, and delivery of office supplies, services, and operational equipment.
* Manage supplier relationships to ensure cost-effectiveness and quality.
* Maintain accurate procurement and inventory records, ensuring efficient stock control.
6. Compliance and Risk Management
* Ensure all operations comply with legal, insurance, and contractual obligations.
* Support ISO compliance and contribute to audits through robust documentation and operational reporting.
* Monitor and address health and safety concerns in all Arteak facilities and operations.
7. Financial Oversight
* Work with the finance team to manage expense processes, ensuring accurate and timely reimbursements.
* Oversee expense report checks, timesheet data, and operational budgeting.
8. Project Support and Special Initiatives
* Lead internal operational projects and rollouts, such as office relocations, system upgrades, and process improvements.
* Support contract fulfilment by aligning operational logistics with project requirements.
9. Reporting and Communication
* Prepare reports on operational performance, cost control, and risk mitigation.
* Provide clear and regular updates to the Operations Director, making recommendations for improvement.
* Act as a liaison between departments to ensure transparency and alignment.
Ideal Candidate Profile:
* Proven experience in a senior operations role, ideally in a dynamic or international environment.
* Strong organisational, leadership, and problem-solving skills.
* High level of autonomy with the confidence to make decisions and drive improvements.
* Excellent communication and interpersonal skills, with a focus on collaboration and coordination.
* Experience in compliance, procurement, and vendor management.
* Strong IT proficiency and familiarity with operational systems.
Benefits:
* Paid Travel Scheme
* Opportunity to lead and shape operational excellence in a growing international company.
Job Type: Full-time
Schedule:
* Monday to Friday
* Weekend availability may be required on occasion