Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate, and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
We've been rated 'good' overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust".
We are passionate about making equality, diversity, and inclusion part of our DNA. We take pride in our "People First Culture" which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
We are looking for a suitably experienced and motivated person to join our Adult Community Mental Health Teams reception, based at St Andrews House. As a receptionist/ team admin support, you will assist in the delivery of a wide range of services to the local community.
Key Responsibilities:
1. Deliver high-quality front-of-house reception/admin support, including greeting clients, dealing with telephone callers, and supporting team operations.
2. Manage multiple tasks in a busy office environment with a pleasant and welcoming manner.
3. Prioritize conflicting workload demands effectively.
4. Maintain good communication and organizational skills, with proficiency in IT (Word and Outlook).
5. Work with the public both in person and on the telephone in a fast-paced environment.
Essential Skills and Qualifications:
* Good spelling and grammatical accuracy.
* Typing skills to RSA I standard or demonstrable experience.
* Experience with Microsoft Office packages.
* Experience dealing with telephone inquiries.
* GCSE English Grade C or equivalent.
* Excellent written and verbal communication skills.
* Ability to work as part of a team and prioritize tasks.
Desirable Skills and Qualifications:
* Previous clerical/administration or front-of-house experience.
* Experience working in a clinical team setting.
* IT qualifications such as ECDL/CLAIT.
* Customer care training.
Benefits:
* 27 days annual leave plus bank holidays, increasing with service length.
* Annual appraisal and ongoing training.
* NHS pension scheme.
* Health service discounts, online benefits, and wellbeing opportunities.
* Flexible working arrangements.
* Support for reasonable adjustments during recruitment.
The Trust is a Disability Confident Employer. For support or adjustments, contact the Recruitment Team at 01332 564856 or via email.
Note: The cost of DBS checks will be met by the individual, with initial costs covered by the Trust.
This job may close early if many applications are received. Apply early to avoid missing out.
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