Job Description
Dispensing Optician – Private Independent Opticians
Location: Croydon
Salary: £33,000 – £37,000 DOE
Employment Type: Full time – Monday to Saturday (1 Saturday off per month), no Sunday work
Visa Sponsorship: Not available
Compass Associates are proud to be a working on behalf of a well-established, patient-focused independent optical practice in Croydon who are looking to hire a GOC-registered Dispensing Optician to join their friendly and professional team.
This is a fantastic opportunity for a confident dispenser who enjoys delivering exceptional patient care, working with high-quality products, and being part of a supportive environment with genuine long-term career prospects.
The Role
As Dispensing Optician, you’ll play a key part in the patient journey, acting as the vital link between the consulting room and the dispensing process. You’ll provide expert advice, deliver a premium experience, and ensure every patient leaves with the best possible solution for their lifestyle and
visual needs.
Key Responsibilities
* Deliver outstanding customer service with a warm, professional approach
* Support the three-way handover between the Optometrist and patient
* Guide patients through frame and lens selection with confidence
* Take accurate measurements (including use of digital tools where required)
* Ensure orders are processed smoothly and liaise with suppliers when needed
* Carry out quality checks, fitting and adjustments to ensure comfort and accuracy
* Complete admin and clinical record keeping to a high standard (GDPR compliant)
* Handle transactions accurately and in line with practice procedures
* Support and supervise Dispensing Assistants, offering training where needed
* Assist with minor repairs (spectacles/hearing devices)
* Resolve patient queries professionally, escalating when appropriate
* Maintain excellent standards of presentation in both personal appearance and practice environment
* Keep up to date with products, clinical techniques and CPD/GOC requirements
Requirements
* Previous spectacle dispensing experience is essential
* Level 6 Diploma in Ophthalmic Dispensing (or equivalent)
* Strong communication skills and a patient-first mindset
* Confident using IT systems and strong organisational ability
* Positive, adaptable, and keen to develop in a role that continues to evolve
Package & Benefits
* Competitive salary: £33,000 – £37,000 DOE
* 33 days holiday including bank holidays
* No Sunday or Bank Holiday working
* 1 Saturday off per month
* Company pension (salary sacrifice option) + Life Assurance
* Incentive scheme
* Staff and family discounts
* Ongoing training and development support + CPD events
* Company sick pay
* Perkbox, EAP scheme, Cycle to Work scheme
* Team-building events and a genuinely supportive culture
Interview Process
The process is swift and transparent, designed to assess both clinical and cultural fit:
* Initial telephone interview with the head of Audiology
* On sit Interview with Lead Audiologist
Interested?
If you’re an experienced Audiologist or Hearing Aid Dispenser seeking an opportunity to lead a busy clinic within an established independent brand, we’d love to hear from you.
Contact:
Ben Warnes
Compass Associates – Audiology & Hearing Care Division
07908 224 207
bwarnes@compassltd.co.uk