Join to apply for the Senior Fraud Analyst role at FGH (Freemans Grattan Holdings)
Join to apply for the Senior Fraud Analyst role at FGH (Freemans Grattan Holdings)
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FGH Business Centre 66-70 Vicar Ln, Bradford BD1 5AJ
Hybrid flexibility: 2 office days per week
Are you an experienced Fraud Analyst looking for a new opportunity to elevate your career?
Are you an enthusiastic self-starter who enjoys managing your own workload and projects to optimise fraud prevention and detection strategies?
Now is a fantastic time to join our Financial Services Team within a dynamic retail business as we embark on an exciting period of transformation and growth. Working collaboratively with our supportive team of fraud and credit risk experts you will have the opportunity to further develop and enhance your analytical skills.
Innovation is key as we look for new ideas which will improve the customer experience and our business processes.
ABOUT THE ROLE
To support the business in the management of fraud prevention and detection, whilst promoting the importance of maintaining a first-class customer experience. Control fraud losses to within appetite, ensuring continued compliance with consumer credit regulations.
WHAT YOU’LL DO
* Undertake statistical analysis to review and optimise fraud prevention and detection strategies.
* Define, plan and lead small analytical projects ensuring timescales are met and quality is maintained.
* Code, test and implement approved changes to the fraud and AML strategy, acting as primary internal fraud contact.
* Produce detailed, accurate fraud and AML MI and identify emerging trends, risks and opportunities. Define and develop new MI reports to meet business needs.
* Undertake ad-hoc analysis to investigate specific fraud issues.
* Compile and maintain comprehensive documentation of fraud strategies, procedures and processes.
* Lead on the review and analysis of new fraud systems, processes and technology.
* Identify and implement continuous improvement initiatives to increase efficiency, resolve issues and/or improve business performance.
* Provide technical, AML and Fraud SME support to the operational fraud teams.
* To be committed to good outcomes for customers at all times.
* To comply with FCA regulations, where applicable.
* Demonstrate behaviours in line with our Company values.
* To take reasonable care for the health and safety of yourself and other persons who may be affected by acts and omissions at work.
* Ensure compliance with all applicable UK and local regulations, Company Policies and FCA Conduct Rules.
ABOUT YOU
* Intermediate user of Excel - able to set up and use tables, spreadsheets, graphs, and formulae (PIVOT tables and VLOOKUPs).
* Basic commercial understanding of business and retailing.
* Previous role held, work placement or part time role in a commercial or retail environment.
* Experience of working in fraud prevention or detection.
* Working knowledge of industry specific fraud prevention and detection tactics, technologies and systems.
* Intermediate SAS/ SQL or Python capability.
* Educated to Degree Level or equivalent; preferably in a numerate discipline.
* Competent in Microsoft Office programmes.
* Good written and verbal communication skills.
* Competent in data manipulation and analytical techniques.
* Able to keep a customer focus throughout projects.
* Able to independently find and recommend areas for improvement.
* Able to communicate results from projects concisely and present recommendations after analysis.
* Able to plan and prioritise projects and adapt to changes.
* Advanced Excel user. Basic competence in use of a database package such as Access or more advanced.
* Good understanding of retailing, markets, customer groups.
* Experience in reacting to fraud trends and attacks with a results based focus .
As a growing business innovating in a number of sectors, Financial Services plays a crucial role in the success of FGH, providing robust processes and ensuring that business decisions are made on the soundest possible management information.
For over 100 years, Freemans has been at the forefront of home shopping, delivering quality products and exceptional service. We’ve accepted the challenge to transform our business into a modern, digital-first retailer.
Based in West Yorkshire and part of the OTTO group – one of the world’s largest online retail organisations, Freemans Grattan Holdings (FGH) is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, and Curvissa.
WHAT WE OFFER YOU
FLEXIBILITY
We offer a range of hybrid and flexible working options to help you achieve a healthy work – life balance. Our full time head office colleagues work a minimum of 2 days per week in the office, allowing the perfect balance between collaborative in-person team work and the flexibility to work from home.
TRAINING & DEVELOPMENT
Turning your job into a career is a real passion for us and our development programmes will enable you to grow in role.
We offer clear career pathways that will show you the way, outlining the skills, behaviours and knowledge needed to perform at the next step.
We invest in our colleagues, giving them all the opportunity to progress. Our inspired leadership programme is aimed at equipping our future leaders to coach, develop, manage change and maintain situational awareness.
INCLUSIVITY
As a business, we depend on a fusion of identities, characteristics, backgrounds, and cultures to fully appreciate our people and our customers. Freemans has a long-standing commitment to ensuring fairness and balance.
Our company is an inclusive organisation where everybody can make the most of their talent and abilities. Our pay, reward, and progression approach is based solely on fairness and merit.
Our values and policies ensure that all colleagues receive fair and equitable treatment. We work hard to attract the very best talent, develop our workforce and create a culture of fairness and integrity for all.
BENEFITS
We firmly believe that we should reward our brilliant people with extensive benefits to help them stay healthy, relax and re-energise, have fun, manage the day-to-day and plan for the future. Here are just some of our great benefits:
* Competitive salaries and annual bonus scheme
* 37 Days holiday
* Life assurance
* Paid paternity and maternity leave
* Incredible staff discounts
* Subsidised Canteen
Ready to apply?
If you’re excited about this opportunity and want to join FGH, click apply now to send us your application.
Further information
About Us – Freemans Grattan Holdings
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Analyst and Finance
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