Employer Oxford University Hospitals NHS Foundation Trust Employer type NHS Site Churchill Hospital Town Oxford Salary £24,937 - £26,598 per annum pro rata Salary period Yearly Closing 19/08/2025 23:59
NHS AfC: Band 3
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Many of our recruitment programmes useValue Based Interviewingto identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visitwww.ouh.nhs.uk/about/vision-and-values
Job overview
Are you looking for a career where you can really make a difference and at the same time learn valuable new skills? Our administrative staff provide essential support to the clinical teams striving to ensure the patients’ experience is what we would expect for our own family and friends. We understand and value the contribution of administrative staff in our teams and we invest in training and development to make sure our staff are equipped with the right skills and knowledge.
We are looking for an enthusiastic and motivated individual to join our administrative teamwithin our Cancer Pharmacy Team. This pivotal role is key to ensuring that the correct chemotherapy drugs are available in time for the patient to receive chemotherapy treatment. You will need to possess good communication and interpersonal skills as an important element to this role is the liaison between pharmacists, clinicians and the drug suppliers. This busy role will require you to be highly organised, have attention to detail and possess the ability to work individually as well as part of a larger team. If you would like to make a positive contribution to a patient’s care experience, then we would like to hear from you.
Main duties of the job
As a member of the Pharmacy team you will provide comprehensive administrative support using our software packages, EPR and ARIA, to ensure that our cancer patients are able to receive their chemotherapy on time.
You will liaise between clinicians and pharmacists ensuring that chemotherapy prescriptions have been updated and signed off in a timely manner.
You will participate in cover arrangements of any member of the team, for training, annual leave or sick leave, as required and possibly across sites.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel .
In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Detailed job description and main responsibilities
Use electronic software packages ( eg ARIA, electronic patient records ) to co-ordinate the screening and delivery of chemotherapy and support medications. Ensuring patients prescriptions are prescribed, screened, and either dispensed or sent to third party providers, within a timely manner and in line with patients’ treatment dates and department procedures.
To respond to patien ts’ queries in a timely and professional manner and maintain composure at all times when dealing with emotionally distressed patients and their relatives.
Be proactive in liaising with doctors and pharmacists, by communicating effectively to ensure that all chemotherapy is prescribed and screened within a timely manner and in line with department guidelines .
Liaise daily with pharmacists, technician team and external chemotherapy providers to ensure efficient service delivery.
Work with pharmacy, DTU staff and external providers to minimise wastage.
Attend meetings as required to ensure awareness of any potential medications that need chasing up and follow ing these up.
Support Pharmacy with database input and with any audits that need to be undertaken .
To have a clear understanding of our policies and procedures and to participate in the implementation of department policies and service development.
To comply with the requirements of the Data Protection Act, Access to Health Records and legislation issued in relation to confidential data.
Maintain key links and good working relationships with all staff across sites and external providers.
To participate in cover arrangements of Pharmacy Chemo Coordinator roles during leave/training etc and potentially work on another site. To participate in cover arrangements of the C ancer P harmacy Assistant as appropriate .
Person specification
Qualifications
* Good general level of education (e.g. 5 GCSEs grade C or above or equivalent)
* EPR / Aria trained
Experience
* Previous experience of working with the public
* Previous experience within the NHS/public sector
* Knowledge of medical terminology
Personal Skills
* Excellent communication skills both written and verbal
* Excellent interpersonal skills
* Ability to communicate effectively with individuals at all levels
* Ability to prioritise
* Ability to cope effectively under pressure
* Ability to work to tight deadlines and prioritise own workload
* Flexible approach
* Excellent telephone manner
* Evidence of team working
Technical Skills
* Computer literate and proficient in use of Microsoft Office package
* Ability to work independently, but also as a member of a team
Behavioural Skills
* Aligned to the Trust values
* Conducts themselves in a professional manner at all times
* Positive attitude to all tasks and stakeholders
COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.
Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.
Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.
Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed.
Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks. (Please note that shortlisting times vary when applying for a Medical position within the Trust). The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products.
No unsolicited recruitment agency telephone calls or emails.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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