Assistant General Manager
Bola 8 Latin Nightclub, Bar & Pool Lounge | Elephant & Castle, South London
Salary: £31,000£34,500 per year (depending on experience)
Contract: Initial 3-month temporary period with the intention to become permanent, subject to performance and business fit
Hours: Full-time | Evenings, weekends, and late nights required
Bola 8 is a vibrant Latin nightclub, cocktail bar, and American pool lounge in the heart of Elephant & Castle, South London. We are looking for an experienced, hands-on Assistant General Manager to support the leadership, performance, and day-to-day operation of our fast-paced late-night venue.
This is a leadership role for someone with strong operational management experience in hospitality ideally within bars, nightclubs, restaurants, live events, entertainment venues, or other high-pressure customer-facing environments.
You will work closely with the General Manager and play a key role in driving standards across operations, customer experience, team performance, sales, events, and overall business growth. The successful candidate must be confident managing busy shifts, leading teams, handling operational challenges, and maintaining high standards during late-night trading.
The Role
As Assistant General Manager, you will be expected to lead from the front and take ownership of:
Managing shifts as Duty Manager and overseeing venue operations
Leading, motivating, and managing teams during high-pressure service periods
Supporting bar, nightclub, pool lounge, and event operations
Delivering excellent customer experience and handling complaints professionally
Working closely with security teams to maintain safe and effective late-night operations
Supporting recruitment, staff training, coaching, and performance management
Managing stock control, cash handling, waste procedures, and operational controls
Driving sales performance, upselling, and supporting business growth initiatives
Supporting events, DJs, promoters, and entertainment operations
Ensuring compliance with licensing regulations, health & safety, and company procedures
Monitoring operational standards and implementing improvements where needed
Preparing reports and supporting the General Manager with business performance and decision-making
We Are Looking For Someone Who Has:
Minimum 2 years management experience within hospitality or late-night venues
Proven experience in bars, nightclubs, restaurants, entertainment venues, or high-volume hospitality operations
Strong leadership skills with experience managing teams under pressure
Confidence dealing with customers, staff issues, and operational challenges
Experience with stock control, cash handling, rota management, and daily operations
Good understanding of licensing laws, health & safety, and venue compliance
Strong customer service standards and commercial awareness
Ability to improve team performance, customer experience, and operational standards
Flexibility to work evenings, weekends, and late nights
Full right to work in the UK
Desirable (Not Essential)
Personal Licence Holder
Spanish language skills
Experience within Latin nightlife or entertainment venues
Experience supporting events, promoters, or live entertainment operations
What We Offer
Competitive salary
Pension scheme
Staff discount
Career development and progression opportunities
Hands-on leadership exposure across nightclub, bar, events, and pool lounge operations
Opportunity to grow with an independent London nightlife brand
Staff incentives and event access where applicable
This is an exciting opportunity for an ambitious hospitality professional looking to take the next step within nightlife management and play a meaningful role in the growth of an independent London venue.
If you have the leadership skills, operational experience, and resilience to thrive in a busy late-night environment, we would like to hear from you.
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