Customer Service Advisor (Maternity Cover)
Based in Smethwick, £12.50 per hour, Monday to Thursday: 8:00am - 4:30pm, Fridays: 8:00am - 3:15pm
Are you a confident communicator with a passion for helping people? Were on the lookout for a Customer Service Advisor to cover maternity leave. Youll be the welcoming voice and helpful hand that makes every customer interaction a great one.
What Youll Be Doing:
* Handling calls, emails, and live chats with professionalism and warmth
* Communicating clearly with customers and suppliers
* Providing accurate product and service information
* Keeping detailed records using internal systems
* Using Microsoft Office (Outlook, Word, Excel) confidently
* Collaborating with other departments to ensure smooth customer journeys
* Staying up to date with our products, services, and policies
* Approaching tasks with reliability, consistency, and attention to detail
What Were Looking For:
* Excellent written and verbal communication skills
* A positive, can-do attitude and genuine desire to help
* Confidence using Microsoft Office
* Ability to stay calm under pressure and juggle multiple tasks
* Strong attention to detail and problem-solving skills
* Methodical, reliable, and well-organised
* Comfortable working with customers from all backgrounds
Ready to apply or want to know more? Wed love to hear from you!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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