Associate - Landlord & Tenant Claims
* Location: Bristol (Hybrid - minimum 2 days per week onsite)
* Job Type: Full-time/Part-time (min. 4 days a week)
* Salary: Competitive
Join our clients dynamic legal team as an Associate specialising in Landlord & Tenant claims. This role offers a unique opportunity to manage your own caseload from start to finish, resolving disputes and delivering exceptional client service. You will be part of a busy and fast-paced team, with a strong pipeline of work and ample opportunities for professional growth and development.
Day-to-day of the role:
* Manage and resolve Landlord & Tenant claims end-to-end, ensuring high levels of client satisfaction.
* Negotiate claims to successful outcomes using the most efficient and economic means.
* Identify and report any risks associated with the claims and the company.
* Drive a culture of effective and efficient case handling within the team.
* Take personal ownership of customer issues until they are resolved.
* Work towards meeting and exceeding SLAs, KPIs, and financial & performance targets.
* Collaborate with the team to share knowledge and best practices.
Required Skills & Qualifications:
* Proven experience in handling Landlord & Tenant disputes and claims.
* Excellent knowledge of Landlord & Tenant law and procedures.
* Exceptional communication skills, both written and verbal.
* Experience in or a strong desire to assist in business development.
* Ability to work under pressure and meet deadlines.
* Proactive approach to managing a caseload to a high standard.
* Clear understanding of the SRA Code of Conduct.
* Strong negotiation skills and a proactive approach to problem-solving.
* Resilience and motivation to deliver high-quality performance in a sensitive and challenging environment.
Benefits:
* Hybrid working model with flexible options post-training.
* 26 days holiday plus the option to buy up to 5 additional days.
* Competitive pension scheme with options to increase contributions.
* Group Income Protection and Legal Protection.
* And more
To apply for this Associate position in Landlord & Tenant Claims, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.