Summary
Kickstart your career in leisure with hands-on experience! Assist in delivering activities, maintaining facilities & supporting events at Manadon & Foulston Hub. Earn a qualification, develop customer service skills & work in a vibrant community-focused environment. Learn while making a difference -ideal for enthusiastic team players ready to grow!
Wage
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Leisure team member (level 2)
Hours
A typical working week will vary according to business needs, to include some evening and weekend work as necessary.
30 hours a week
Start date
Wednesday 1 October 2025
Duration
1 year 3 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
* Assisting in the setup, delivery, and evaluation of sports, leisure, and community events at Manadon Sports Hub
* Providing excellent customer service by greeting visitors, answering enquiries, and ensuring a positive experience for all
* Helping to maintain the facility’s cleanliness, safety, and operational standards
* Supporting the coordination of community programmes, such as health and wellbeing initiatives or youth engagement projects.
* Engaging with diverse groups, including under-represented communities, to promote inclusivity and participation
* Supporting administrative tasks, such as bookings and feedback collection, to support service improvement
* Assisting with the coordination and promotion of community projects and youth engagement programs
* Working collaboratively with coaches and staff to ensure smooth operation of all activities
* Working towards your Leisure Team Member apprenticeship qualification through on-the-job training and coursework
Where you'll work
Manadon Sports Community Hub
121 St Peters Road
Plymouth
PL5 3FD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PLYMOUTH ARGYLE FOOTBALL IN THE COMMUNITY TRUST
Training course
Leisure team member (level 2)
What you'll learn
Course contents
* Work in a team to support peers and colleagues to meet the goals of the business.
* Communicate (written, verbal) accurately and effectively and in line with legal requirements. E.g. Information on products and accident reporting procedures.
* Undertake the operational housekeeping of the leisure facility. For example, assembling, dismantling, routine maintenance and storage of equipment. Cleaning tasks. Opening and closing procedures, including evacuation. Safe set up of equipment and activities.
* Monitor customer use of equipment and ensure their safety, intervening as necessary.
* Comply with the legal requirements to ensure the safety, security and well-being of all colleagues and customers within the facility, such as Equality Act, HSE Act, COSHH, RIDDOR, Safeguarding and Protecting Children, Data Protection, BSI and European guidelines relevant to the environment, first aid regulations.
* Use IT including front of house system, social media and digital channels.
* Perform all the duties of a swimming teacher including; delivering swimming lessons that develop water confidence, core aquatic skills, safety and technical skills across a range of participants of different abilities from non swimmer to advanced. Promoting and raising awareness of swimming opportunities. Supervising and leading swimming teachers assistants.
* Perform the duties of a lifeguard including; working as part of a team to provide safe supervision of swimmers and prevent accidents. How to intervien providing rescues and life saving techniques when necessary.
* Perform all of the duties of a gym instructor; including; conducting, gym inductions, client consultations, assessment and review and health screening. Use underpinning knowledge of anatomy, physiology, human movement and biomechanics and applying fitness training techniques. Planning, reviewing and delivering safe and effective gym based exercise programmes with individuals and small groups.
* Plan activity sessions using techniques that are suitable for the participant(s) and their goals.
* Undertake pre-activity screening and health and safety checks when leading group sessions/classes.
* Lead groups using appropriate communication methods and instructing styles and apply suitable group management techniques when instructing participants.
Training schedule
* On-the-job training: Daily at Manadon Sports Hub, under supervision of experienced ACT staff. Plus Gym-based experience at Foulston Park Hub
* Off-the-job training: 20% of working hours dedicated to apprenticeship studies
* Training provider: Argyle Community Trust - with a dedicated Tutor & Assessor
* Location: Manadon Sports Hub
* Frequency: Monthly educational training sessions
* Qualifications gained: Level 2 Leisure Team Member apprenticeship certificate
* Additional development: Level 2 Gym Instruction, First aid training, safeguarding, and other relevant CPD opportunities
Requirements
Essential qualifications
GCSE in:
* English (grade Grade 3-9 (A*-D))
* Maths (grade Grade 3-9 (A*-D))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience