French speaking Administrator temp to perm assignment for a busy department
Parking available - Hours 8-5 Monday to Friday
Responsible for incoming correspondence from customers about penalty queries (French and English emails) Process traffic violations including parking and speeding penalties in Europe and UK (letters and websites) Liaise directly with branch network (France and UK) Weekly report using Excel spreadsheets to track progress
The successful individual responsibilities include:
Responsibility for incoming correspondence.
Processing traffic violations including parking, speeding and bus lane penalties
Reconciling payments received from customers
Liaising directly with customers and local councils regarding queries on penalties
Problem-solving on outstanding payments
Providing support and information to our branch network
Managing timely invoice data entry
Reducing PCN Payments outside of local authority timeframes
Reducing Rejected Representation and more