Sanctuarymanages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager - Homeownership - Part Time Solihull £13.01 - £13.42 per hour 15 hours per week We have an opportunity for a Scheme Manager - Homeownership to join our team based in Solihull, ensuring that all housing for older people properties are managed and maintained in accordance with government legislation. You will be responsible for providing a high quality housing management service which will include providing tenancy advice, following up communal repairs and promoting independent living. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older people in a housing management setting and is aware of safeguarding concerns. This is a non-residential role. The role of Scheme Manager - Homeownership will include: Providing tenancy advice to residents Promoting independent living and sign posting to appropriate agencies Encouraging residents to organise and get involved in activities Completing mandatory compliance tasks along with health and safety checks Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed Wellbeing calls to residents via warden call system Supporting the lettings team to manage vacant flats Providing cover at schemes in the region for other Scheme Managers Managing low level anti-social behavior Skills and experiences: Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths Some experience of working with older people and understanding their individual needs or similar Ability to work alone and manage workloads to meet deadlines Working knowledge of handling confidential and sensitive information Good interpersonal and customer care skills Experience of using housing management software Basic knowledge of Microsoft applications including Word, Excel and Outlook Occasional travel may be requirement of the role, therefore a full valid driving licence is essential Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata) A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is £13.01 per hour (rising to £13.42 per hour after 12 months, subject to satisfactory performance) The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 22October 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - housing.recruitment@sanctuary.co.uk We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Manager, Part Time, Customer Service, Management