Job Description
Experian Software Solutions are looking for a strategic, data-driven leader to join our team as the Data & Platform Analytics Lead for the Ascend Platform. You will lead the development of our analytics vision across our software platform, driving insights that shape product strategy, customer experience, operational efficiency, and business growth.
You will oversee the end-to-end analytics lifecycle—partnering with Product, Engineering, Sales, Marketing, and Customer Success—to transform data into relevant insights, both for our customers in client-facing products, or for our business by surfacing relevant management information.
This is a hybrid, London based position reporting to the Senior Vice President for Platform and Digital.
Important Responsibilities
* Analytics Leadership: Lead the data and platform analytics function, setting the vision, roadmap, and priorities that align with our strategic goals.
* Customer-facing dashboards and insights: Develop, automated and intuitive client-facing dashboards that reflect how the platform is performing technically, and supporting a client's outcomes
* Platform Intelligence: Develop scalable analytics frameworks to measure platform engagement, feature usage, customer behaviour, and system performance.
* Strategic Insights: Deliver proactive, data-driven recommendations to influence product roadmap, customer success strategies, and go-to-market decisions.
* Data Infrastructure Collaboration: Work with data engineering and platform teams to ensure quality data pipelines, tools, and architecture for advanced analytics.
* Partnerships: Collaborate with executive leadership and other partners to identify analytics opportunities and drive key initiatives.
* Advanced Analytics: Promote the use of predictive modelling, experimentation (A/B testing), and machine learning to deepen insights and optimize outcomes.
* Data Governance & Integrity: Ensure the accuracy, privacy, and compliance of analytics efforts across the business.
Qualifications
* Experience in data analytics or data science roles with leadership capacity within a software/SaaS platform business.
* Experience delivering business impact through analytics in a product-led environment.
* Experience with SQL & data visualization tools (e.g., Looker, Tableau, Power BI), and experience with cloud data ecosystems (e.g., Snowflake, BigQuery).
* Understanding of platform metrics, user journey analytics, retention/cohort analysis, and funnel optimization.
* Simplify complex data insights for executive audiences.
Additional Information
Benefits package includes:
* Flexible work environment, working hybrid or in the office if you prefer.
* Great compensation package and discretionary bonus plan
* Core benefits include pension, bupa healthcare, sharesave scheme and more
* 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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