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Band 3 Critical Care Administrative Assistant
The closing date is 06 July 2025
UHB is a leading provider of acute and specialist care, known for excellence in clinical practice, innovation, and compassionate service. Our Critical Care Unit is a dynamic and high-pressure environment, and we are seeking an experienced, organised, and proactive Administrative Assistant to support our dedicated team.
The successful applicant will be working within a dynamic and positive workforce and will provide a comprehensive, high-quality clerical and administrative support service, working closely alongside the critical care management team. The role will be office-based, part-time, working 25 hours per week Monday to Friday. Working patterns will be discussed at interview and can be negotiated. The successful candidate will be expected to work across sites at both Heartlands and Good Hope Hospital's critical care units
Main duties of the job
Candidates should have experience of undertaking a range of administrative duties and have excellent communication skills. Applicants must be proficient in a range of software programs such as Microsoft Office including Excel, Outlook, Power Point and Word.
Daily tasks include:
Providing comprehensive administrative support to the Critical Care Team through efficient and effective secretarial and administrative duties.
Face to face and telephone contact with clinical staff
Data inputting, writing letters and emails.
Establish and maintain electronic filing systems.
Arrange and take minutes or notes at meetings.
Providing other general administration duties to support the service and team.
Candidates should have good numerical skills, be self-motivated and able to multi-task. You will be required to work on your own initiative and demonstrate a willingness to help others as a key member of the team. You will be expected to be able to prioritise work and meet deadlines to fulfil the requirements of the post. The successful applicant will possess exceptional organisational skills and will be integral to the day to day smooth running of the Critical Care units.
Previous experience of working in an NHS setting will be an advantage but is not essential.
If you are pro-active and able to work flexibly in a demanding environment then we would like to hear from you.
Interviews will be held face to face on 17th July.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.
Person Specification
Qualifications
* * Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
* * Business Administration NVQ level 3 or equivalent experience in an administrative environment
Experience
* * Experience of dealing with the Public/Customer service experience
* * Experience of working with a range of Microsoft Office packages (eg. Word,Excel and Outlook)
* * Experience of using IT systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Birmingham NHS Foundation Trust
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