E-Commerce Manager (Part-Time, 3 Days per Week)
Freelance Contract: £60,000 per annum (pro-rata for 3 days per week) I.e. £36k a year, £3k a month - 6 month contract.
Reports to: LoveMy Network Growth Lead
As part of our next growth chapter, we are working closely with LoveMy Network, a collective of elite business and marketing experts who support SME brands in achieving rapid, sustainable growth. Together, we’re strengthening our digital strategy, e-commerce performance, and customer experience — and we’re looking for a talented E-Commerce Manager to help lead that charge.
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The Role
We are seeking a commercially focused, analytical, and creative E-Commerce Manager to take ownership of Our Client’s online retail strategy and performance.
This is a pivotal role that bridges marketing, operations, and digital transformation — perfect for someone who combines an eye for brand storytelling with data-driven decision-making. You’ll work closely with the LoveMy Network consultants to optimise site performance, improve conversion rates, manage digital spend, and ensure a world-class customer experience.
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Key Responsibilities
E-Commerce Management
• Oversee day-to-day operations of our client and related online marketplaces.
• Maintain site integrity — ensuring product information, photography, and categorisation are accurate and on brand.
• Collaborate with marketing and creative teams on launches, campaigns, and promotional activity.
• Continuously improve the customer journey and optimise UX based on data insights.
Commercial Strategy & Performance
• Monitor KPIs including traffic, conversion rate, AOV, and revenue growth; produce monthly performance reports.
• Implement strategies to improve site conversion and retention, including upsell and cross-sell mechanics.
• Manage and analyse paid advertising (Meta, Google Ads) in collaboration with marketing partners.
• Plan and execute seasonal promotions, aligning with stock levels and business targets.
Technical & Platform Management
• Act as key liaison with Shopify and integrated apps (Klaviyo, Yotpo, etc.), ensuring seamless functionality.
• Identify and lead digital improvement projects such as speed optimisation, automation, or plug-in updates.
• Work with external developers or agencies where required to deliver updates efficiently and within budget.
Leadership & Collaboration
• Mentor and guide the Social Media & Marketing Assistant, supporting consistent communication across all channels.
• Work closely with LoveMy Network consultants (Digital, Finance, and Strategy) to align KPIs and identify growth opportunities.
• Ensure brand consistency across every digital touchpoint — visual, tonal, and experiential.
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Skills & Experience
Essential:
• 5+ years’ experience managing e-commerce operations within fashion, retail, or consumer brands.
• Strong commercial understanding — confident in analysing sales, ROI, and performance data.
• Experience with Shopify (or similar platforms), Google Analytics, and Meta Ads Manager.
• Understanding of SEO, UX, and customer journey optimisation.
• Ability to balance strategic thinking with day-to-day execution.
Desirable:
• Experience managing small teams or mentoring junior marketers.
• Knowledge of inventory systems, international shipping, and logistics integration.
• Experience working part-time or fractional across multiple brands.
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Personality & Culture Fit
We’re looking for someone who is:
• Confident, analytical, and solution-oriented — a natural problem solver.
• Commercially minded yet creatively inspired.
• Passionate about independent fashion and digital innovation.
• Collaborative and adaptable, able to thrive in a lean, ambitious team.
• Excited to contribute to a purpose-driven brand and mentor emerging talent.
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SMART Objectives (First 6 Months)
1. Boost Conversion & Revenue
• Increase website conversion rate by 15% and overall online revenue by 20% within the first 12 months, through UX improvements and data-led optimisation.
2. Strengthen Email & Retention Performance
• Improve customer repeat purchase rate by 10% and grow the email database by 25% through targeted segmentation and lifecycle campaigns within 9 months.
3. Enhance Operational Efficiency
• Implement at least three new digital tools or automations (apps, integrations, or workflows) that save time or reduce manual workload by 15% within 6 months.
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Career Development
You’ll work closely with LoveMy Network’s digital growth experts, gaining access to strategic mentoring and leadership insight from consultants who’ve scaled multi-million-pound brands.
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Working Hours & Benefits
• 3 days per week (Monday, Wednesday & Friday).
• Salary: £60,000 per annum (pro-rata for 3 days per week). - 6 month contract
• Hybrid working possible after onboarding.
• Generous staff discount and access to LoveMy’s growth mentoring and masterclasses.
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How to Apply
If you’re an e-commerce professional who thrives on data, creativity, and tangible results — we’d love to hear from you.
Contact:
john@lovemy.community
07540 269 369
www.LoveMyNetwork.com