Overview
Cellnex is ambitious – ambitious for our customers' growth, for our people and for our business. We are looking to grow our UK presence through investment enabled by excellent service. Our aim is to grow our organisation, with new systems and processes to meet our customer demands – to do that we are looking for talent who will help lead us to the next chapter in our history. Our Infrastructure Maintenance Specialist will be accountable for overseeing operations that ensure our site assets consistently provide an exceptional customer experience and uphold Cellnex's reputation as an industry leader. They will establish and execute improved methods of operation, leveraging advanced tools and technologies to support our expanding product portfolio and growing number of customer touchpoints. This position will work closely with delivery partners and key suppliers to effectively manage large‑scale operations. Essential attributes for success include customer orientation, inspirational leadership, and creativity. This is a hybrid position based at our welcoming offices in Reading, with three days in the office and two days working from home.
We welcome applications from everyone.
Key Responsibilities
* Accountable for overseeing the scheduling and delivery of maintenance activities that ensure asset health compliance across the c.13,500 site estate, which is a combination of Cellnex owned sites and those Cellnex operates for portfolio providers such as Arqiva, BT and National Grid.
* Accountable for the identification, selection and contracting of best‑in‑class outsourced maintenance service partners.
* Accountable for supplier performance management of outsourced maintenance service providers against agreed SLAs and KPIs.
* Accountable for the creation and delivery of planned and reactive maintenance programmes for the Cellnex portfolio.
* Accountable for the preparation, presentation and settlement of monthly maintenance supplier billing submissions.
* Managing maintenance activities on active communications equipment, ideally TIS, DAS, SmallCells and Private LTE networks.
Qualifications and Experience
* Demonstrable experience managing assets across a geographically disbursed sites, ideally in a telecoms or utilities environment.
* Understanding of compliance with regards to asset health management.
* Experience of designing and installing operational site assets such as electrical installations, civil engineering works or rigging.
* Managing multiple contractors.
Benefits
* 28 days annual leave plus bank holidays.
* 10% / 20% target annual bonus (amended as needed).
* Generous pension scheme 2:1 match.
* Enhanced maternity, paternity & adoption leave: 26 weeks full basic pay for maternity leave, followed by 13 weeks SMP – enhanced leave is intended for all parents, whatever your family set‑up.
* Income protection & life assurance.
* Hybrid working model (3 days in the office, 2 days remote).
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