Essential Skills · Minimum 5 years overall IT experience with 2 - 3 years of experience working with Microsoft platform technologies. · Knowledge of Microsoft Directory services, application authentication and network security. · Must show a progressive advancement in responsibility including deep troubleshooting technical skills. · Self-driven and be able to work independently with minimal supervision · Requirements gathering in a technical environment – Cloud and on-premise infrastructure platforms · Strong process mapping skills · Strong analysis skills · Identification of use cases · Technical understanding of infrastructure technologies · Experience of working closely with IT developers/engineers and operational