Join Ecolab as a Technical Specialist and help protect customer brands through high‑quality inspections, audits, and expert guidance. In this role, you’ll assess service standards, provide technical expertise, deliver training, and identify opportunities that enhance customer retention, safety, and operational excellence.
How You’ll Make An Impact
* Technical Inspections: Carry out contracted inspections in accordance with specification, including making visits on schedule, carrying out detailed inspections, making suitable recommendations and timely submission of accurate reports in the agreed format.
* Maintaining Standards: Assess Ecolab standards of service, including assessing compliance with Ecolab Service Protocols and to customer contracted specifications and industry standards, correcting deficiencies where possible, and submitting assessments using the QA system for each routine service and as required.
* Assessing Suitability: Review contracted services delivered, identifying and recommending revision to promote Customer Retention and protect Brand, including assessment of pest risk, external audit standards and customer requirements.
* Effective Communication: Communicate findings and recommendations to Ecolab, its Customers and other relevant parties through agreed channels; explain findings and their implications from Technical Inspections and Quality Assurance audits, escalating via Ecolab and Customer channels and attending review meetings as necessary.
* Identify Opportunities: Maximise own contribution by identifying sales opportunities, including recommendations for additional or new services and also opportunities for other Ecolab Divisions, communicating these both to the potential customer as Route1 opportunities and to Ecolab as lead opportunities.
* Technical Support: Provide technical support and expertise to Ecolab associates and its Customers, including troubleshooting, advising on control schemes, identifying pests and taking part in and advising on sales surveys.
* Training: Deliver training to Ecolab staff, customers and other parties, including practical training, coaching and formal presentations.
* Field Liaison: Provide feedback on products, services and opportunities, including assessing new products, implementation of new services, changes to customer requirements, feedback from audits and communicating these to Ecolab Technical and Marketing.
* Personal Development: Increase knowledge and understanding in all commercial, technical and personal aspects, applying services, understanding customers’ business and needs, keeping in touch with new developments in pest elimination techniques and taking part in personal development opportunities. Continually maintain and develop strengths and identify areas for personal development to meet and surpass goals outlined on the annual IDP.
Qualifications
* RSPH L2 Award in Pest Management, BPCA CAT Level 3.
* Preferably 3 years of experience in Pest Control to a range of customers including food & beverage and pharmaceutical sites.
What’s in it for you?
* Investment in your training, development, and qualifications.
* 25 days holiday plus 8 public (bank holiday) days.
* 4% Flexible Benefits – a wide range of benefits (extended to families) or to be used as a salary increase.
* Pension and 4‑anniversary the annual salary Life Insurance benefits.
* Opportunity to purchase company shares.
* Performance bonus, overtime, and commission available.
* Company car.
* Company iPhone.
* A long‑term career within a business that recognises talent to progress, inclusive of global opportunities.
Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right.
Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives into "Ecolab's" structure and methodology. Ecolab no discriminates against any employee or applicant based on race, religion, color, creed, nationality, citizenship, sex, sexual orientation, gender identity or expression, genetic information, marital status, age or disability.
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