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Pharmacy assistant technical officer- patient services (ato)

Gloucester
Gloucestershire Hospitals NHS Foundation Trust
Assistant technical officer
€22,500 a year
Posted: 30 November
Offer description

Responsibilities

Under the supervision of a Section Manager or deputy, undertake general pharmaceutical duties to assist in delivering a safe and effective Pharmacy service in accordance with current policies, procedures and legal requirements.

* Serve as the courteous first point of contact for patients and hospital staff, ensuring adherence to dispensary procedures.
* Receive and process prescriptions and requests according to procedures, handling simple queries or escalating when required.
* Manage dispensary phones and emails, ensuring accurate data entry in WebTracker and EMIS.
* Highlight urgent prescriptions, liaise with ward and clinical teams on discharge progress and coordinate with porters and volunteers for prompt delivery.
* Maintain dispensary cleanliness, replenish supplies, order labels and leaflets and conduct stock checks.


Distribution Duties

* Support the Stores and Distribution team by providing a top‑up service to wards, ensuring stock levels, rotation and expiry checks.
* Process and assemble ward orders, manage returned medicines for reuse or disposal and maintain records.


General Duties

* Follow all Standard Operating Procedures, Health and Safety and security requirements.
* Organise and prioritise own workload, providing cover when necessary.
* Assist in training new staff, participate in audits and service reviews and support continuous improvement.
* Provide weekend and bank holiday cover as required and uphold the Trust's values in all duties.


About Gloucestershire Hospitals

* As the county's largest employer, we provide high‑quality acute, elective and specialist services to more than 650,000 people.
* Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.
* With over 9,000 employees representing more than 95 nationalities, we foster an inclusive environment where everyone feels they belong.
* We invest heavily in innovation, research and transformation, with more than 100 active clinical studies and major developments underway.


Benefits

* Flexible working opportunities, generous annual leave and competitive bank rates.
* NHS pension scheme, local discounts, access to on‑site nurseries and reduced public transport costs.
* Reward and recognition schemes and a wide range of health and wellbeing initiatives.
* Structured development programmes, mentoring and leadership opportunities to help you progress in your career.


Career Opportunity

Be part of Gloucestershire Hospitals, explore your future with us today.

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