Here at NCHA we have a fantastic opportunity for the right person to join our friendly and supportive City Heights team as a Support Worker. City Heights is a supported living service that provides long term support to persons living with a learning disability or a mental health illness. The service enables people to learn independent living skills and develop their confidence and obtain work or voluntary employment. The service promotes therapeutic support in a psychologically informed environment. Please notewe are not currently offering visa sponsorships. The Role As a Support Worker some of your key duties and responsibilities may include but are not limited to: Provide face to face support to vulnerable adults. Support to teach and develop daily living skills, emotional stability and increase confidence. Write follow and review detailed support plans and risk assessments. Maintain working relationships with family, social workers and other professionals. Encourage positive behaviour and meaningful change in people's self-esteem and abilities. Use training provided to develop and increase personal skill base. Follow procedures, legislation and health and safety standards. What we are looking for Our ideal candidate is not looking for a regular 9-5 role. They will be a positive, compassionate person who is willing to go the extra mile for our services users. We would like to hear from you if you have great organizational skillsand experience mixing face to face practical work with accurate computer-based record keeping. They will be open and supportive to the needs of others and resilient and creative with ways to encourage and promote positive change in individuals daily lives. They will be aware of the needs of vulnerable adults and able to communicate effectivelywith other professionals and agencies in resolving and supporting issues. Working Hours All successful candidates will be required to work on a rota basis over a 24-hour period including weekends, bank holidays and sleep-ins. Shift patterns are 7.30am-3.00pm, 1.00pm-9.00pm and mid shifts. You will occasionally be required to attend training at our Head Office, which is based in Clifton. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT communityand encourage inclusivity in the workplace. We look forward to receiving your application! ADZN1_UKTJ