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Apprentice Account Handler - Everywhen (Winnersh)
Apply From: 27/06/2025
Learning Provider
Delivered by DAVIES LEARNING SOLUTIONS LIMITED
Employer
Ardonagh Advisory
Vacancy Description
Key responsibilities may include:
* Ensure the smooth running of assigned portfolio
* Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping the Account Executive/Broker informed as appropriate
* Coordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries
* Deal with initial complaints and escalate as per company processes
Relationship Building
* Develop, maintain and cultivate professional relationships with internal and external stakeholders at all levels
* Be the first point of contact for day-to-day enquiries
Renewal/New Business Support
* Support creation of presentations for clients
* Gather relevant data for renewals and adjustments, ensuring accuracy
* Attend client meetings with stakeholders as required
System Administration
* Maintain accurate client records in CRM, resolving discrepancies
* Provide proactive professional service
* Seek and recommend process improvements
Key Details
Vacancy Title
Apprentice Account Handler - Everywhen (Winnersh)
Employer Description
One of the world’s leading independent insurance brokers.
Vacancy Location
200 Berkshire Place, Wharfedale Road, Winnersh RG41 5RD
Wage Frequency
Negotiable
Number of Vacancies
1
Vacancy Reference Number
1000327904
Key Dates
Apply From: 27/06/2025
Closing Date for Applications: 09/07/2025 23:59
Possible Start Date: 15/09/2025
Training
You will work towards:
* Insurance Practitioner Level 3 Apprenticeship
* Certificate in Insurance (Cert CII) (if applicable)
* Level 2 Functional Skills in English and Maths (if required)
Training will be via Davies, virtually, 6 hours per week off-the-job training.
Skills Required
Communication, IT, Attention to detail, Customer care, Problem solving, Administrative, Numerical, Analytical, Team working, Initiative, Patience
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