About the Role We are looking for a motivated and experienced Refuse Driver Team Leader to join our Waste and Recycling team. This is a key frontline supervisory role, responsible for leading collection crews to deliver a safe, efficient and high-quality service to residents. You will lead by example, ensuring all collection rounds are completed in line with operational policies, health and safety standards, and customer expectations. Key Responsibilities Lead and supervise a team of refuse loaders and drivers on daily collection rounds Drive and operate refuse collection vehicles safely and in line with legislation Ensure compliance with health and safety procedures, including safe systems of work and use of equipment (e.g. Terberg lifts) Carry out daily vehicle checks and report defects promptly Manage in-cab operations, route completion and service delivery issues Act as the first point of contact for operational issues, resolving them effectively on the ground Promote a positive team culture, maintaining high standards of attendance, behaviour and performance Ensure excellent customer service when interacting with residents About You You are a reliable and proactive individual with strong leadership skills and operational experience in waste collection or a similar environment. You take pride in delivering a high-quality frontline service. Ability to work under pressure. Safety focussed individual Essential: Valid HGV Licence (Category C) CPC qualification and digital tachograph card Experience working in a waste collection or similar frontline service Good understanding of health and safety practices Ability to lead and motivate a team in a fast-paced environment Desirable: Previous supervisory or team leader experience Knowledge of local authority waste services Experience using in-cab technology and route management systems What We Offer Stable, secure local government employment Pension scheme and annual leave entitlement Training and development opportunities Supportive team environment Opportunity to progress within waste and environmental services Additional Information This role involves working outdoors in all weather conditions and requires a high level of physical fitness. Early starts are required in line with operational needs. Working hours will be Tuesday to Friday, 06:45 to 16:30 - You will be required to work mandatory catch-up days following bank holidays or periods of service disruption (e.g. inclement weather). We welcome applications from all sections of the community. We would like to help you shine during this process. If you need any assistance with applying please contact the Recruitment team on recruitment@worcester.gov.uk. We can assist with alternative formats for your application or offer a MS Teams interview for example. For further information about the role, please contact: James Oakley, Waste & Recycling Supervisor 07766 901455, james.oakley @worcester.gov.uk Closing Date: Friday 17th April 2026 Interview date: Thursday 23rd April 2026 We reserve the right to close this vacancy prior to the advertised closing date if a high volume of suitable applications is received. Attached documents Our Benefits EO2.7 Operative L2 (Waste Driver) (3).pdf