Job overview
We are looking for someone with exceptional organisational ability to join our small admin team in Critical Care to provide a comprehensive secretarial and administrative service.
The successful candidate will have excellent organisational ability and must be flexible to the needs of the service and be prepared to pitch in during times of staff absences.
We are looking for someone who is confident liaising with service users from all areas of the Trust.
You will support 21 Critical Care Consultants with diary management, ensuring agendas and minutes are typed and distributed in a timely manner. Excellent IT skills are a must and the ability to quickly adapt to using different IT systems that support Critical Care, Outreach Team and Clinical Night Team.
Main duties of the job
To facilitate, support and coordinate the meeting schedules and diaries of Critical Care Clinical Director, GIRFT ambassador, Consultant Nurse and Critical Care Consultants.
To coordinate weekly and monthly meetings, produce agendas, minute meetings and produce and distribute in a timely manner.
To support the Mortality and Morbidity meetings, producing rotas and ensuring patient details are correct.
Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
Manage electronic calendars for Clinical Director, GIRFT Ambassador, Consultant Nurse and Senior Management Team. Organising meetings as required and accurate maintenance of electronic diaries with effective communication of diary commitments.
Coordinate meetings at the request of the Management Team, occasionally requiring arranging off site venues and refreshments.
Provide secretarial/administrative services to the department by perusing and distributing incoming correspondence, disseminating information, composing reports. Maintaining up to date filing systems and continuously developing administrative practices to ensure order and efficiency.
Chase progress on all issues with appropriate managers to ensure deadlines are met.
Organise own daily workload, ensuring files and paper are available and up to date for meeitns.
Attend meetings in order to take minutes and produce/distribute as required.
Provide secretarial and administrative support when other members of the team are absent.
Data entry.
Provide system support to the Outreach Team.
Person specification
Qualifications & Education
Essential criteria
1. Good general education to GCSE standard or equivalent
2. Secretarial qualifications, minimum of RSA Grade III in typing or equivalent
Desirable criteria
3. Shorthand qualifications
4. ECDL Qualification
Knowledge & Experience
Essential criteria
5. Secretarial experience
6. Understanding of the role specifically in relation to the sensitive information and rules
Desirable criteria
7. Understanding of the structure and workings of the NHS