Position Description
ADP is hiring a Senior Manager of UX Research
• Are you an inspiring people leader who can help your team grow and succeed?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?
• Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences?
Well, this may be the role for you. Ready to design what's next?
In this role, you will be a leader in ADP's UX Research team, reporting to the head of UX Research, where you will identify and conduct various research methods to inform what we create for ADP's Human Capital Management solutions, impacting employees and practitioners across the globe. Every day you and your team will be the voice of our users with UX designers, product managers, and developers. You're on a constant mission to understand them better by analyzing research data and asking key questions that inform our product and design decisions. You help our developers better understand their clients so that they can build a better product.
To thrive in this role, you should be proficient in team leadership and coaching individuals, actively engaging the team and measuring success. You know how to craft effective research strategy using qualitative and quantitative methods, how to explain your approach to your partners in a way that builds trust, and when to scale back. You identify potential challenges or roadblocks and mitigate risks by aligning with your leader. You prioritize work for your team and lead them through changes in plans with ease.
Most importantly, you listen to your partners with empathy, and you bring the needs of clients to the forefront of solutions. You effectively communicate research insights with ease and also know how to align stakeholders with actionable research insights. Teams rely on your guidance, backed by research to data, to identify new opportunities and drive towards desired outcomes. You focus on developing your individual team members’ growth and team culture.
You're a passionate leader focused on engagement as well as results, and you're not afraid to roll your sleeves up and dive into the work. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun.
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