At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.
Amazon Hub allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel, and is on an exponential growth trajectory globally.
Hub Delivery Team in Japan is looking for a Marketing Manager to drive inbound leads, strategic partnerships, and partner engagement programs to acquire and retain Hub Partners.
Key job responsibilities
This individual will own Marketing strategy online and offline for JP in close collaboration with global Marketing teams. Additionally work with local stakeholders to understand the unique needs of the region and translating them into regional campaigns.
The work environment is diverse and may require working with people from different background and language skills, of both Japanese and English languages. Successful candidate not only is able to manipulate these two languages well, but approach this work through truly diverse mindset and is capable of overcoming language/cultural challenges through a strong personal skills.
A day in the life
Daily the individual will be checking on partner acquisition trends, marketing campaign performance, incoming leads, and how the partner experience KPIs are trending.
We also anticipate this role to work closely with the Field OTR team who are the execution team of the partner acquisition, partner acquisitions and account management and build action tracker for monitoring progress.
About the team
The Hub Delivery program is part of Amazon's fast growing and always evolving delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios! Today, we are building the Hub network in Egypt, Japan, Mexico, Spain and the US, while planning for global reach!
BASIC QUALIFICATIONS
- 4+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience using Microsoft Excel to manipulate and analyze data
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
- Business level fluency both in English and Japanese
PREFERRED QUALIFICATIONS
- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
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