Underwoods since it was incorporated in 1955 specialise in the supply of automation products which in today’s technology markets includes hardware and software products. Over the years we have been constantly refining and improving the service that we offer to our customers. We can state with a degree of confidence that we understand the needs of our customers as they compete in the control and automation markets of the 21st century.
Benefits:
Competitive Salary dependent on experience
Bonus Scheme
Free on site parking
The Person
The role is suitable for a person who is customer focused and well organised, possesses excellent time management, and interpersonal skills. The successful candidate will require attention to detail and have good written and verbal communication. They will need to be a strong team player, whilst being able to use their own initiative and work independently. A knowledge of Electrical Automation would be beneficial as would an experience in sales, growing customers both new and existing from an internal position.
Key Skills
Customer service focused, to interact and deal with customers via telephone and email.
Internal Sales experience
Self-motivated
Good Telephone manner
Computer experience essential including Microsoft office
Good Literacy ability
Automation, control or Industry knowledge and technical ability desirable
Duties
Liaising with customers via telephone and email.
Proactively selling to new and existing customers via telephone and email
Being involved with all product and customer promotions.
Cross-selling and upselling core products within customer base
Being in charge of prospect calling and new account engagement
Growing and managing key accounts from an internal position.
Dealing with customer enquiries, offering a good customer service and experience.
Using Kerridge SAP System, processing customer orders and quotations.
Run regular reports for internal usage and for customers.
Logging and following up opportunities on the company CRM
Liaise with External Sales Team, other departments and manufacturers as required, and operate in accordance with Quality Assurance and Health & Safety directives.
All other reasonable duties as requested.
* Salary negotiable based on experience.