Our Client is a Speciality Chemical Company. They currently have a vacancy for a Customer Service Administrator. This position will be office based in Ascot, Berkshire (with working from home on a Friday) and is a permanent, full-time role.
Job Purpose
* To work as part of a team to deliver the highest possible level of service when supplying customers
* Working closely with the sales teams, suppliers, warehouses, hauliers and customers to ensure smooth, safe, timely and efficient supply and handling of raw materials, including high value and hazardous chemicals
Key Responsibilities
1. To provide an exemplary level of customer service, maintaining a professional and positive image to customers, as well as to suppliers, warehouses and hauliers
2. To ensure processes, procedures and pricing policy is adhered to and costs are carefully monitored to protect margins. To provide accurate recording of data and communications
3. To manage the order process from receipt of order, and raising purchase orders for stock, through to delivery and invoicing, ensuring swift, efficient and accurate servi...