The Savona team consists of dedicated people who go above and beyond to support each other and put the customers at the heart of everything we do. We operate across twenty counties spanning from the Midlands, Southeast, and Southwest. Our plans include providing the best and most efficient service, making maximum use of technology. In 2019, we pioneered the industry with a cutting-edge online ordering platform, enabling customers to track their deliveries – a first in UK foodservice. In short, we aim to be the friendly face of foodservice, creating long-standing relationships that make our customers smile. Our knowledge and wealth of experience go far beyond product delivery.
Purpose of Role
The purpose of this role is to ensure that customers can place orders and interact with us easily while having an optimal experience. This role focuses on both sales and the overall service experience for the entire Savona group. Over time, it is expected that the primary focus will shift more towards enhancing customer experience rather than just order capture.
Knowledge / Skills / Experience
* Experience in a Telesales environment is preferred but not essential.
* Highly motivated with excellent communication skills, capable of developing relationships at all levels within the business.
* Excellent telephone skills and a high level of computer literacy.
* Ability to negotiate effectively with customers.
Accountabilities
* Be highly self-motivated to achieve set goals.
* Serve as the first point of contact for customer sales.
* Identify and develop new sales opportunities.
* Recognize opportunities within existing customer accounts.
* Utilize data analysis tools such as Sales-I inc. ‘Gap analysis’ and Drifting Lines.
* Identify opportunities for new products, promotional, and clearance lines.
* Participate in Product Knowledge Development.
* Deliver excellent customer service to ensure retention, passing queries to the customer service team as needed.
* Manage time effectively and prioritize workload, working independently and as part of a team.
* Maintain customer records accurately.
* Collaborate closely with the sales team and other departments to foster mutual respect.
To apply, please email your CV to [emailprotected] or call for an informal chat on 01271 862569.
Apply Now
Job Application
Full Name *
Email *
Phone Number *
Message *
CV *
Maximum file size: 134.22MB
If you are human, leave this field blank.
Signup today for updates and information. You will be protected by our privacy policy.
Newsletter Signup (short)
Email *
If you are human, leave this field blank.
Contact and locations
South West
Visit:
Monday – Friday: 7.30am – 4.00pm
Saturday: 9.00am – 12.00pm
Collections:
Monday – Friday: 8.00am – 3.00pm
Central & South East
Visit:
Unit 11-12, Oxonian Park,
Langford Locks,
Kidlington, Oxford,
OX5 1FP
Collections:
Monday – Friday: 8.00am – 3.00pm
London
Visit:
Unit B1, Eastern Approach,
25 Alfreds Way,
Barking, IG11 0AG
Monday – Friday: 8.00am – 5.00pm
Saturday: 8.00am – 2.00pm
Monday – Friday: 8.00am – 10.00pm
Saturday: 9.00am – 12.00pm
Sunday: 4.00pm – 10.00pm
Sign up today for updates and information.
Newsletter Signup (short)
Email *
If you are human, leave this field blank.
#J-18808-Ljbffr