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Job Description:
As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to uphold our store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
1. Delivering exceptional customer service to all our customers.
2. Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
3. Meeting high standards of display and visual merchandising to help customers find what they’re looking for easily.
4. Being part of a team and supporting colleagues.
What our Stores would love to see:
* A passion for providing customers with an exceptional in-store experience.
* Confidence in communicating within the team.
* Motivation to achieve excellent results and standards.
* Adaptability to meet company requirements and goals.
How we reward our teams:
We recognize your hard work in making WHSmith a success and keeping our customers happy. Besides your salary, pension scheme, paid annual leave, and employee discounts, we offer deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventurous day out, or tickets to the latest blockbuster.
Our Employee Assistance Programme supports your wellbeing—physical, mental, or financial—regardless of what the future holds.
About us:
WHSmith has a remarkable heritage and is growing, especially in airports, hospitals, rail stations, and motorway services. Our goal is simple: to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow by offering an excellent customer experience with the latest tech. We’ve partnered with companies like M&S and Costa Coffee to broaden our offerings across the UK. As we progress, our aim remains: to make every one of life’s journeys better!
WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.
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