Receptionist (Maternity Cover) - £13.64 per hour
Location: Waddington, Lincoln
Duration: Ongoing until February 2026
We are currently recruiting for a Receptionist to join our public sector client, the Ministry of Defence, on a maternity cover basis. This is a fantastic opportunity for someone looking for a role on the RAF base in Waddington, Lincoln, with a pay rate of £13.64 per hour. The role is set to continue until February 2026.
* Pay Rate: £13.64 per hour
* Duration: Ongoing maternity cover until February 2026
* Working Hours: 08:00 - 17:00, Monday to Friday
* Location: RAF base in Waddington, Lincoln
* Parking: Free parking available (with additional parking nearby)
* Staff Facilities: On-site staff room with fridge and microwave. Subway and Costa are also available on-site, and Messing catering facilities are accessible.
Key Responsibilities:
* Medical Reception Duties: Providing reception support within a medical environment, dealing with patients and staff
* IT Literacy: Proficient with office systems, with experience in the Defence Medical Information Capability Programme (DMICP) highly desirable
* Excellent Communication Skills: You will be the first point of contact for patients, so a professional and friendly manner is key
* Administrative Skills: Strong organisational abilities and a willingness to learn new processes, including military-specific administrative tasks
* Greeting Visitors and Clients: Welcome visitors, clients, and patients in a friendly, professional manner.
* Answering Phone Calls: Handle incoming calls, directing them to the appropriate departments, or taking messages.
* Scheduling Appointments: Book and manage appointments, confirm schedules, and update calendars.
* Handling Emails and Correspondence: Manage incoming and outgoing emails, ensuring timely responses.
* Maintaining the Reception Area: Ensure the reception area is clean, organized, and welcoming.
* Data Entry: Update patient or client records, enter data into systems (such as DMICP), and maintain accurate files.
* Processing Deliveries and Mail: Receive and sort mail and packages for staff or clients.
* Sending Appointment Reminders: Send reminders to patients or clients and reschedule as needed.
* Administrative Assistance: Provide support with filing, photocopying, scanning, and other office functions.
* Payment Handling: Process payments or insurance claims (if applicable).
* Maintaining Health and Safety: Support security and safety protocols in the workplace.
* Coordinating with Staff: Communicate with medical or administrative teams to ensure smooth operations.
* Confidentiality: Ensure patient or client confidentiality is maintained in line with relevant regulations.
This is an excellent opportunity to gain experience working in the public sector for the Ministry of Defence, offering a supportive and professional working environment.
If you have the relevant skills and experience and are interested in this opportunity, please apply now!
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