Job Description What you’ll do We’re joining forces to create the UK’s largest mobile network, bringing together our strengths to improve customer experience and deliver high-quality coverage, connectivity, and reliability, while building a culture and future to be proud of. The Technical Governance Delivery Manager plays a key role within Network Engineering, leading the end-to-end management of external partners that support core connectivity and service delivery, from sourcing and contracting through to performance, compliance, and renewal or exit. Working closely with Technology, Procurement, Legal, and Business teams, the role ensures third-party solutions are well governed, aligned with organisational priorities, and deliver consistent quality, security, and resilience, while driving continuous improvement, innovation, and value across the partner ecosystem. Vendor Lifecycle Management: Lead onboarding, performance tracking, renewal, and offboarding of third-party providers. Contract & Commercial Oversight: Collaborate with Procurement and Legal to negotiate contracts, manage renewals, and ensure technical and commercial terms align with business objectives. Performance & SLA Management: Monitor and report on vendor KPIs and SLAs, driving continuous improvement and issue resolution. Risk & Compliance: Ensure providers meet regulatory, security, and operational compliance standards; conduct regular audits and risk assessments. Stakeholder Engagement: Act as the primary interface between internal teams and external providers, ensuring alignment with business needs. Process Improvement: Identify and implement improvements in Third Party governance, tooling, and reporting. Tooling & Systems: Use platforms such as SAP Ariba, ServiceNow, and internal dashboards to manage provider data and workflows. Strategic Input: Support strategic sourcing decisions and contribute to long-term vendor strategy and planning.