Sales Support Administrator Nouvo are delighted to be working with an award-winning organisation who offer fantastic training and career development. This organisation has grown massively in recent years with their international presence they show no signs of slowing down. The key responsibility of the Sales Support Administrator is to process orders and maintain strong communication with customers to ensure they are updated throughout the order timeline up until delivery. The motivation within this role is to provide the best customer experience. Job Description * Liaising with Purchasing to order stock and manage expectations with regards to lead times for outstanding stock. * Checking that all orders are correct & ready to ship on the system, prepare/check any additional documents before shipping. * Maintaining stock ETAs to ensure customer delivery date expectations are met * Checking through invoices received * Working out shipping costs with logistics team. * Building relationships with specific customers and keeping in regular contact to keep them updated with their orders. * Conduct weekly meetings with UK Sales representatives to update them on their customers’ orders. * Sending pre-payment links to customers who aren’t set up with a credit account. * Processing direct shipment orders. * Assisting with travel arrangements for meetings/events. * Communicating with ac...