Job Description
Better places, thriving communities.
Job objectives and responsibilities
Responsible for the leading the day to day shift teams.
Ensuring all planned, corrective and reactive are completed on time
Supporting root cause analysis and CAPAS' for technical activities
Main duties
Daily attendance at the 0900 / 1630 team activity call
Attendance at GSK morning TAP
Assigning duties to technicians during shifts
Day to day lead of shift team including conduct, performance and capability. Taking the necessary and
appropriate actions to address any inappropriate behaviour or low standards.
Hold regular shift team meetings on daily and weekly objectives
Providing direction and feedback to technicians during shifs
Effective handover with the other shift lead role
Participate in work activities, leading by demonstration, and showing them how to do the job effectively where
required.
Assist in training and coaching new employees
Providing customer service and managing complaints
Prompt and correct documentation of incidents.
To ensure that communications are maintained between the technical supervisors & client relating to the progress of work orders.
To perform duties of a person authorised to issue permits to work.
Ide...