Job Description
As the Bar Manager, you will be the driving force behind the bar's daily operations, ensuring every guest & members experiences exceptional service, quality drinks, and a welcoming atmosphere. You will lead and inspire your team, maintain high standards of cleanliness and efficiency, and play a key role in menu development, stock management and staff training.
Key Responsibilities:
Leadership and Team Management:
* Ongoing training & motivation for the bar staff, creating a positive and collaborative work environment.
* Conduct regular team meetings and performance reviews to maintain high standards.
* Lead by example, providing hands-on support during operational hours.
Bar Operations and Efficiency:
* Oversee daily bar operations, including opening and closing procedures.
* Ensure the bar is always clean, well-stocked and organised.
* Monitor and maintain quality control over drink preparation and presentation.
* Implement effective bar maintenance routines, including line cleaning and cellar management.
Stock and Cost Control:
* Manage bar stock levels, reducing waste and controlling costs without compromising quality.
* Conduct regular stock checks and ensure accurate record-keeping.
* Negotiate with suppliers to secure the best pricing and product quality.
* Implement effective stock rotation and FIFO practices.
Cocktail Menu Development:
* Collaborate with the team to create innovative cocktails and seasonal drink menus, which are unique, niche, seasonal & on brand with Crowded House.
* Monitor industry trends and customer preferences to keep the menu fresh and exciting.
* Plan and execute specials & bespoke cocktails when necessary.
Customer Experience and Sales:
* Ensure every guest receives exceptional service, from the first welcome to the final goodbye.
* Handle customer feedback and resolve issues promptly and professionally.
* Promote a positive atmosphere that encourages repeat business and guest loyalty.
Compliance and Safety:
* Enforce all food and beverage regulations, including age verification.
* Maintain high standards of cleanliness, safety, and hygiene.
* Ensure the bar operates in compliance with health and safety guidelines.
Skills and Experience:
* Proven experience as a Bar Manager or similar role in a high-volume site.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Creative flair for cocktail creation and menu design.
* Solid understanding of cost control, stock management, and budgeting.
* Knowledge of health, safety, and licensing regulations.
AMRT1_UKCT