About the Role
We are seeking a motivated and customer focused Car Sales Executive to join our dealership team. This is an exciting opportunity for someone with strong sales ability, excellent communication skills, and a passion for delivering outstanding customer service. If you enjoy building relationships, working towards targets, and representing a leading automotive brand, this role is ideal for you.
Key Responsibilities
Customer Engagement & Sales
* Welcome customers to the showroom and deliver a professional introduction to vehicles and services.
* Identify customer needs and recommend suitable models, specifications, and finance options.
* Conduct engaging vehicle demonstrations, test drives, and product presentations.
* Negotiate pricing, part exchange valuations, and sales terms in line with dealership policies.
* Manage the full sales process from enquiry to vehicle handover, ensuring a smooth and positive customer experience.
Product & Brand Knowledge
* Maintain strong knowledge of models, features, technology, and benefits.
* Stay informed about new releases, product updates, and brand campaigns.
* Explain technical information clearly and confidently to customers.
Customer Relationship Management
* Build long term customer relationships to encourage repeat sales and referrals.
* Follow up leads promptly via phone, email, and face to face communication.
* Update the CRM system with customer interactions, lead progress, and sales activity.
Sales Administration & Compliance
* Work closely with Sales Administration to ensure accurate documentation and compliance.
* Assist customers in providing required documents (ID, proof of address, etc.).
* Ensure all finance proposals and agreements comply with FCA guidelines.
Dealership & Team Support
* Maintain showroom standards and vehicle displays in line with brand expectations.
* Support promotional events, product launches, and customer handover ceremonies.
* Collaborate effectively with colleagues across sales, service, and management teams.
Skills & Experience
Essential
* Proven experience in a customer facing sales role (automotive experience beneficial but not essential).
* Strong communication, negotiation, and interpersonal skills.
* Confident, enthusiastic, and able to build rapport quickly.
* Good IT skills, including CRM systems and Microsoft Office.
* Full UK driving licence.
Desirable
* Previous experience as a Car Sales Executive within a franchised dealership.
* Knowledge of vehicles and the wider automotive market.
* Understanding of FCA regulations and automotive finance processes.
Personal Attributes
* Highly motivated with a strong drive to meet and exceed sales targets.
* Professional, well presented, and aligned with Hyundai brand values.
* Positive attitude and commitment to delivering exceptional customer service.
* Organised, proactive, and able to manage workload independently.
* Team orientated with a willingness to contribute to dealership success.
Why Join Us?
* Opportunity to represent a leading global automotive brand.
* Supportive team environment with ongoing training and development.
* Competitive salary structure with commission opportunities.
* Career progression within a growing dealership network.
Salary Expectation
£15,000 retainer OTE £48,000
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