We are seeking a highly organised and experienced Senior Administrative Assistant to join our team. This pivotal role involves managing day-to-day administrative operations, supporting clinical staff, and ensuring smooth communication between patients and the surgery. The ideal candidate will be proactive, detail-oriented, and able to handle a variety of tasks in a fast-paced medical environment.
Main duties of the job
* Oversee general administrative tasks including patient records management, appointment scheduling, and correspondence
* Support the practice manager and clinical staff with administrative duties
* Ensure compliance with data protection and confidentiality policies
* Handle patient enquiries via phone, email, and in person with professionalism and care
* Maintain and update medical and administrative databases accurately
* Assist in preparing reports, letters, and documentation required by healthcare providers or regulatory bodies
* Coordinate with external suppliers and service providers as needed
* Lead and mentor junior administrative staff
About us
Clarendon Lodge Medical Practice is a busy, patient-focused doctors surgery committed to providing high-quality healthcare services to our community. We pride ourselves on our friendly and efficient team environment.
Job responsibilities
About:
* Part-time
* 15 hours per week over 3 days
* Free parking
* Small friendly Team
Requirements:
* Proven experience as an administrative assistant, ideally in a healthcare or medical setting
* Excellent communication and interpersonal skills
* Strong organisational skills with the ability to multitask effectively
* Proficiency in Microsoft Office and electronic medical record (EMR) systems
* Knowledge of medical terminology and healthcare procedures is a plus
* Ability to maintain confidentiality and handle sensitive information with discretion
* A proactive and flexible approach to work and strong problem solving skills
What We Offer:
* Supportive and friendly working environment
* Opportunities for professional development and training
* Competitive salary and benefits package
If you have any queries or would like to discuss the role in more detail please email emma.matthews@clmp.nhs.uk with your phone number and well call you back. Please note the job title in your email.
Person Specification
Experience
* - Admin Experience
* - Team player
* - Experience in a GP Practice
* - Sense of humour
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£12.64 an hourreviewed in Oct with PRP introduction this October
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