Working at Freudenberg: We will wow your world! Responsibilities: To monitor, support and ensure the service team are capable and delivering their accountabilities to meet the customer contracts: • Design and implement a strategic sales plan that expands company’s customer base and ensure its strong presence in the assigned business area; • Drive the business growth and hit the sales and profitability of the responsible business; • Work with MD to set monthly and annual sales and SGP targets; • Provide regular sales forecast, e.g. monthly, quarterly and/or annually as required, for the responsible business; • Monitor economic indicators, industry trends and competition status; • Create innovative programmes for upselling • Advance his/her own professional and technical knowledge by attending workshops and other educational trainings, participating in professional societies and industry networks; • Build and promote strong, long-lasting customer relations by partnering with them and understanding their needs and preferences; • Provide expertise when setting and adjusting pricing plans; • Negotiate contracts and terms & conditions with customers; • Resolve escalated customer issues and customer complaints regarding sales and services; • Ensure the direct report(s) works well cross functionally with other departments to deliver the business needs; • Organize regular key account team meetings, as needed, to follow up the daily activities with key accounts to the utmost customer satisfaction; Set a good example for the responsible team, work according to Freudenberg guiding principles and values, use good communication and deliver results effectively. • Manage recruiting, objective setting, coaching and performance monitoring of direct report(s); • Set targets, performance plans, and rigorous, objective standards for direct reports; • Organize regular 1:1 reviews with each individual direct reports; • Ensure that the direct report(s) use sales technologies, e.g. CRM, correctly; • Ensure that the direct report(s) works as a positive unit with other sales colleagues and share their best practices. Qualifications: Essential: • University degree in technical, engineering or business disciplines; • 15 years’ experience in sales and sales management, • Utilizing a CRM to manage sales tasks, pipeline and closing; • Demonstrated ability to coach direct report to higher performance; • Ability to accurately forecast future sales turnover; • Track record in selling intangible solutions and/or service packages; • Excellent communication skills; • Good negotiation skills • Self-driven, motivated • Sense of urgency • Result-oriented • Comfortable making decisions quickly Desirable: • Previous experience in managing a sales team • Previous sales experience in automotive Industry • Previous track record in selling service package • Industry knowledge in filtration The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Freudenberg Filtration Technologies UK Limited