Job / role title: SAP HANA Administrator
Reporting to: Enterprise Support & Security Vulnerability Team Leader
Direct reports: No
Location: Parklands, Birmingham
Primary responsibilities:
The SAP HANA Administrator role purpose is to lifecycle manage the Linux services in use to enable the business to achieve its business objectives and strategic plans.
The main duties of the role are:
* Administer, manage, and maintain SAP HANA databases.
* Perform database tuning and performance monitoring.
* Support backup and recovery operations.
* Provide support and guidance to the SAP team.
* Resolve database performance issues, capacity issues, replication, and other data-related issues.
* Ensure compliance with database vendor license agreements.
* Incident and Problem resolution
* Project and Security Compliance tasks
Dimensions:
The role is based at the Parklands office, Birmingham but may involve travel to other Compass sites and third party suppliers.
Key performance standards / competencies / skills
Skills/experience
Essential/ desirable
Minimum of 3 years of professional experience as a SAP HANA Administrator
Essential
Strong background in database administration
Essential
Proficiency in database management, tuning, backup, and recovery
Essential
Excellent problem-solving skills and ability to troubleshoot database issues
Essential
Strong communication skills to collaborate effectively with the SAP team and other stakeholders
Essential
Commitment to continuous learning and staying updated with the latest industry trends and technologies
Essential
High level of technical competence.
Essential
Good knowledge of the ITIL framework
Essential
Skilled in database automation and scripting.
Essential
Strong technical documentation skills with ability to summarise technical issues or proposals in non-technical language when required.
Essential
Good understanding of technical problem management being able to apply logical component failure analysis to ensure efficient and timely resolution of issues.
Essential
Experience of SAP upgrade from S2 to HANA
Desirable
Experience with Cloud Platforms
Desirable
Familiarity with virtualisation technologies
Desirable
Experience of cross platform endpoint tools
Desirable
Relevant certifications
Desirable
Performance standards
Target / objective
Delivery of SLA targets for defined service lines
95% compliance
Complaince to Change, Incident & Request processes
100% compliance
Delivery of availability of infrastructure services to agreed targets
95% compliance
Compliance of key IT security and audits controls and resulting standards
100% compliance
Competencies
Essential/ desirable
Customer service focused
Essential
Teamwork
Essential
Can do attitude
Essential
Communication (verbal and written)
Essential
Collaboration between IT teams and third parties
Essential
Results focused
Essential
Strong attention to detail
Essential
Logical thinker and able to make decisions under pressure
Essential
Person specification
* Cross cultural sensitivity and flexibility
* High emotional intelligence and empathy
* Tactful and diplomatic as well as professional and patient
* Organised with a proven ability to prioritise workload, meet deadlines, and utilise time effectively
* Strong interpersonal and communication skills; able to deal effectively with diverse skill sets and personalities, works effectively as a team player
* Strong analytical skills
* Apply analytical rigor to understand complex business scenarios
* Resilient and resourceful with a desire to get things done and a willingness to be responsive and flexible
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
* Contributory pension scheme
* Grow your career with our Career Pathways and MyLearning programmes
* Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
* Exclusive travel discounts with TUI, Expedia, and many more
* Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
* Up to 44% off cinema tickets to enjoy your favourite blockbuster
* Receive cash rewards every time you spend and use them on a wide range of brands
* Un-wind with us with free wellness, mindfulness and exercise classes
* You can share all discounts and offers with your friends and families
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/2409/344800/ /SU #Central Functions
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength