Job Description
Salary – Competitive dependant on experience
Hours - Monday to Friday, 37.5 hours per week with flexible, hybrid working & agile working policy
Holiday – 22 days annual leave (excluding bank holidays), plus birthday day off
About the Operations Coordinator role
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience we’ve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses.
We have an exciting opportunity for an Operations Coordinator to join our growing R&D teamin our Northampton office.
This is a key role supporting the Operations Manager and Head of R&D with the onboarding of new clients. There will be opportunity for internal progression and professional development on other tax reliefs such as patent box & video games and we are able to provide relevant study support if required.
Key responsibilities will include:
* joining the Head of Department on client onboarding calls/ pitches, both on Teams calls and in-person site visits
* supporting with the onboarding of new clients, including:
o Sending out engagement terms
o Liaising with clients to schedule project start dates each year
* organising and filling the pipeline of work for the Technical Analysts
* contacting clients for feedback after project conclusion
* updating referring Partners from TC Group on progress of key clients
* building relationships with clients & TC Group Partners
About you:
We are looking for candidates with the following skills and experience:
* prior experience in a similar role preferred but not necessary
* ability to multi-task and demonstrate responsibility for managing personal workload
* previous experience of working with clients and offering a high level of client care preferred
* good time management and organisational skills
* good communication and interpersonal skills
* able to build strong relationship and generate repeated work / new referrals
Full benefits available for the Operations Coordinator:
* study support package (if required)
* pension scheme
* group life assurance 4 x salary
* group income protection
* health cash plan
* opportunity to purchase additional holiday
* birthday day off
* car parking
* access to our employee benefits portal – cashback and vouchers on everyday purchases
* employee Referral Bonus – we’re always looking for talented individuals to join our team
* employee Assistance Programme
* regular training and development - continuous development and support not only for your professional qualifications but also for your personal goals and aspirations
About us
TC Group is growing and changing at quite a pace! We’re an ambitious group of people with the same aim – to create a consistent, high-quality experience for our clients. Like us, our client list is growing – we’re supporting more and more of the UK’s ambitious business owners, SME’s and large Corporations and it’s a real team effort. We’re helping them make courageous decisions to grow their businesses.
We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds.
We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.