Job Description
Job Title: Service Retention Programme Consultant
Location: Field Based, South-West Region
Salary: Competitive with a generous bonus
Job type: Full time, Permanent
Working Hours: 40 Hours Per Week
Application Deadline: 6th February 2026
Do you have a passion for Automotive Aftersales?
Do you want to be part of a motivated and enthusiastic team?
rpc has the job for you!
rpc UK is looking for a high-performing Service Retention Programme Consultant to lead in the growth of service retention across the South area of the UK.
The Role:
Our Service Retention Programme Consultants offer specialised expertise to assist retailers in expanding their active service customer base, thereby enhancing lead retention & revenue generation.
In this role, you will identify opportunity for growth of the service business and increase customer retention using supporting systems and tools. This will be achieved through investigative analysis to identify opportunity potential, along with supporting the Retailers with maximisation of that opportunity through structured marketing and the development of processes.
The Service Retention Programme Consultant will:
1. Work with the rpc UK team to create and implement network wide long and short term strategies to improve aftersales retention.
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