Overview
My client is a leading Telecoms & IT Service Provider based in the North-West, supporting customers nationwide. With a strong reputation for teamwork, service excellence, and continued growth, they are now looking for an experienced Channel Account Manager to join their expanding Sales Team. This is a fantastic opportunity for a telecoms account manager who is ambitious, proactive, and eager to develop strong partner relationships while helping to grow the channel.
Key Responsibilities
* Act as the main point of contact for a portfolio of partners
* Build and maintain strong, long-term relationships
* Communicate new products and initiatives to customers
* Accurately manage partner data in the CRM system
* Handle partner queries and feedback efficiently
* Conduct regular account reviews and reduce churn in line with forecasts
* Ensure relationships are managed professionally in line with company values
Ideal Candidate Profile
* Minimum 2 years' experience in telecoms (WLR, Hosted, Broadband)
* Track record in Account Management, Sales Account Management, or Channel Account Management
* Strong organisational skills with a proactive, ambitious approach
* Experience with CRM systems (Salesforce, Zoho, HubSpot) and MS Office
* Excellent communication, negotiation, and presentation skills
* Proven ability to manage multiple accounts/projects under pressure
* Customer-focused with experience delivering tailored solutions
* Experience in a busy sales office environment
Benefits
* Hybrid working
* On-site parking
* Employee discounts & store discounts
* Company events
* Birthday off
* Uncapped commission
Call Willow in the Crewe office 01270-589943 or email your CV to
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