Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. The job holder is expected to be competent in their area of work; any specific qualifications or training required will be detailed in the relevant job description. This is a non‑operational role which may involve contact with prisoners depending on their area of work. The role has no line management responsibilities.
Responsibilities
- Organise, produce and maintain accurate records for area of work
- Act as contact point for all communications to the team, prioritise and distribute communications to the appropriate person or relevant department in the establishment
- Complete monitoring returns for area of work
- Input requisitions on to the finance database and process requisitions for defined area of work
- Co‑ordinate any awareness sessions for area of work
- Prepare paperwork for checking by manager, conducting initial checks as required
- Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
- Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
- Collate information relating to relevant Service Delivery Indicators (SDI's)
- Act as secretary to meetings as required including organising agenda, taking, distributing minutes and action points
Qualifications and Requirements
• Competent in the designated area of work.
• Fluency in English is required; Welsh may be required where specified in Wales.
• No line‑management responsibilities; an understanding of the internal processes of the establishment is essential.
Rotation Job Descriptions
- Business Administrator : Activity Hub
- Business Administrator : Business Hub
- Business Administrator : Equality
- Business Administrator : Estates
- Business Administrator : Management Coordinator
- Business Administrator : Offender Management Hub
- Business Administrator : People Hub
- Business Administrator : Programmes
- Business Administrator : Psychology
- Business Administrator : Safe Decent and Secure
- Business Administrator : Safer Custody
- Business Administrator : Security Intelligence Collator
- Business Administrator : Substance Misuse and Drug Strategy
- Business Administrator : Healthcare
- Business Administrator : Observation, Categorisation and Allocation (OCA)
- Business Administrator : Establishment Television Systems
- Business Administrator: Mobilisation, Transition and Transformation Administration Support
- Business Administrator: Regional Admin support Wales
- Business Administrator: Regional Estates Team
- Business Administrator: Safe Decent and Secure Benchmark
- Business Administrator: Equality Benchmark
- Business Administrator: Safer Custody Benchmark
- Business Administrator: Resettlement Worker Benchmark
- Business Administrator: OMU Benchmark
- Business Administrator: Regional Admin Support (North East)
- Business Administrator: Regime Development, Annual Leave
Working Arrangements
The role may be flexible and subject to hybrid working arrangements where business need allows. Hybrid working will be discussed and agreed with the successful candidate and is available only within the United Kingdom.
