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Scheme support officer

Pentre (CF41 7)
Codi Group
Support officer
Posted: 12 February
Offer description

A full-time Scheme Support Officer role at a Supported Housing service in the Rhondda area. You will be required to work on a rota basis which included days, waking nights, weekends and sleep-ins.

Who are Codi Group?

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales' largest provider of housing, care, and support, we're here to help people live well, feel supported, and rise to their full potential.

Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.

Our name says it all: 'Codi' means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

About The Role

This Scheme Support Officer role is based at Caersalem House, we have a team of Scheme Support Officers and Projects Workers providing 24/7 support to individuals who are 18+ and are experiencing homelessness.

As a Scheme Support Officer you will support our customers in planning goals which will help them achieve the skills required to live independently. You will work interactively, engaging customers in activities and engaging with the right specialist services to address any other support needs that customers may have.

Skills And Experience Needed

To be a great Scheme Support Officer, you don't always need previous experience or qualifications. This role requires flexibility along with enthusiasm, motivation and creativity. You need the ability to work on your own initiative in a busy and dynamic role as well as being a positive team member.

More important are;

A passion to work with and enable people to improve their skills relating to tenancy management and health and wellbeing

An enthusiasm and passion for making a difference to people's lives

A strong initiative and ability to work alone as well as being a great team player

A full valid UK Driving Licence and access to a vehicle is essential for the role. Only applicants that hold this will be considered for the role.

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you'll embrace these principles and thrive in an environment shaped by them.

Pay and Pensions -

£24,531.00 FTE (£12.75 per hour)

Sleep-in rate: £62.64 per 8 hour shift

Pension Choices

Defined Contribution (DC) Scheme with matched contributions up to 10%. Or,

Defined Benefit (DB) 1/80th of final salary for every year of service.

3 x Life Cover linked to pension membership

Saving scheme with competitive interest rate

Give As You Earn scheme for tax efficient charity donations

From 1st April 2026 the option to be either weekly or monthly paid.

Time off and Flexibility -

26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days' annual leave.

Maternity & Adoption Leave: 20 weeks

Paternity Leave: 3 weeks

Wellbeing -

Sick Pay, rising with length of service up to 6 months full pay after 4 years.

Eyecare: Up to £100 reimbursement towards eye tests and glasses.

Free counselling, coaching, wellbeing team, and OH service to all colleagues

Annual Health Check

Health Cash Plan

Getting Around -

Mileage paid at 45p plus 5P per passenger per mile

Cycle to Work Scheme

Personal Development -

Continuous professional training and development

Leadership development programmes

Career coaching

Support With Funding And Time For Qualifications

Perks and Recognition -

Long Service Awards

Blue Light Card Eligibility giving discounts at 15,000 brands.

Colleague Discount platform

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact or

How do you apply?

If you have the skills and experience required, please follow the prompts to apply now. We are interviewing quickly & occasionally close a vacancy before the end date as we actively review our applications, so please don't delay in applying.

Please note: Candidates will be provided with the interview questions upon arrival at the interview and given 15 minutes to review them and make notes before the interview begins.

If you would like to find out more about the role or arrange a visit to the scheme, please contact

Interviews are scheduled to take place on the 23rd February 2026.

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