Service Advisor – Bury St Edmunds
Basic Salary – £31,000
OTE – £37,000
Great Benefits Package
Our client, a busy franchised main dealership in Bury St Edmunds has the requirement for a Service Advisor to join their successful Aftersales team.
Responsibilities
* Meet and Greet Customers.
* Explain to customers the work due to be carried out on their vehicle.
* Accurate completion of courtesy car insurance paperwork.
* Calling customers with progress updates and advise of any work needed.
* Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
* Invoicing work carried out.
* Invoice explanation and taking payment.
* Quoting, introducing and selling of Service Plans.
* Ensuring all Warranty paperwork is correctly completed.
* Delivering the highest level of customer service at all times.
Experience, Skills & Qualifications
Essential Requirements
* 12 months Motor Trade Service Advisor experience
* Full UK Driving Licence
Desirable Requirements
* Franchised Dealership Experience
* Kerridge or Pinnacle Experience
Remuneration & Benefits
Basic Salary of £31,000
On Target Earnings of £37,000
Great Benefits Package
Working Hours
* Monday to Friday 8am – 6pm
* Saturday Mornings 1 in 4 paid as overtime
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