<div><p>Main area Administration Grade Band 3 Contract 9 months (Fixed term or secondment)</p><ul><li>Part time</li><li>Flexible working</li></ul><p>30 hours per week (Monday, Wednesday and Friday 9am to 5pm) Job ref 246-GYW7942922</p><p>Site Northside House Town Norwich Salary £25,760 - £27,476 gross per annum pro rata Salary period Yearly Closing 15/06/2026 23:59</p><p>Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older peoples and eating disorder services across Norfolk and Suffolk.</p><p>We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.</p><h3>Job overview</h3><p>Are you organised, friendly and thrive in a team environment? Are you looking for a role where youll be supported by welcoming colleagues and have a chance to make a real impact? If so, wed love to hear from you.</p><p>Our Secure Services Central Team are looking for a dedicated and organised administrator to join our administrative team working 30 hours per week.</p><p>The role will have primary responsibility for our Cash Office provision, so an understanding of accounting procedures (reconciliation and balances etc.) would be desirable but full training will be given. The role will also involve contributing to the administrative support to our clinical and medical teams, forming an integral part of a multidisciplinary team providing care to our Service Users.</p><h3>Main duties of the job</h3><p>This role is an excellent opportunity to gain experience within the NHS, providing administrative support to our Forensic Community team and includes tasks like:</p><ul><li>Maintaining records and managing requests for money from staff and patients</li><li>Ensuring our accounting system balances</li><li>Uploading expenditure/income to our banking system</li><li>maintaining and uploading up to date information to the patient record</li><li>typing correspondence and reports</li><li>preparing agendas and taking minutes at team meetings</li><li>managing incoming email and telephone queries.</li></ul><p>Please note that full training will be provided to the successful candidate.</p><h3>Detailed job description and main responsibilities</h3><p>This role requires a confident communicator with good interpersonal skills, a learning mindset and a good attention to detail. You should be committed to supporting the care and wellbeing of our Service users through ensuring a high standard of work within a busy service.</p><p>As well as having a good standard of education, you must possess excellent time management skills, a positive approach to responding to changing priorities and delivering accurate work within tight deadlines. The ability to work within a team while using initiative to prioritise your own workload is required, as is the capacity to be flexible.</p><h3>Person specification</h3><h3>Qualifications</h3><ul><li>Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.</li><li>NVQ 3 Business Administration or equivalent or working towards</li><li>NVQ 2 Customer Services or working towards.</li><li>Shorthand</li><li>Knowledge of Trust electronic record system</li></ul><h3>Experience</h3><ul><li>Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.</li><li>Working under pressure</li><li>Working on own initiative with minimal supervision.</li></ul><h3>Skills</h3><ul><li>Excellent articulate communication skills.</li><li>Ability to prioritise.</li><li>Time Management</li><li>ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.</li></ul><h3>Knowledge</h3><ul><li>Working knowledge of Microsoft packages or equivalent.</li><li>Maintaining administrative / secretarial systems</li><li>Knowledge of NHS policy / procedures</li><li>Knowledge of medical terminology</li></ul><h3>Other</h3><ul><li>Able to work flexibly across a range of different sites/offices</li></ul><h3>Disclosure and Barring Service Check</h3><p>This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.</p><h3>DISABILITY CONFIDENT EMPLOYER GUARANTEED INTERVIEW SCHEME</h3><p>As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the vacancy. Please indicate your eligibility through TRAC jobs when applying.</p><h3>Equal Opportunities</h3><p>Equity, diversity, inclusion, and equal opportunity are a priority for this organisation. We are committed to creating a workforce that is respectful and inclusive, regardless of race, gender, disability, age, sexual orientation, religion or belief.</p><h3>Disability Confident Employer Guarantee</h3><p>This is a Disability Confident Employer Guarantee. We interview disabled applicants who meet the essential criteria for the vacancy.</p></div>