Summary
We have an exciting opportunity for a motivated, ambitious apprentice to join our team, providing excellent customer service and administration support to all departments. The role is designed to help you grow and develop and provides the ideal foundation to support further progression whilst working towards a Business Admin Level 3 qualification.
Wage
£15,311.40 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Business administrator (level 3)
Hours
Monday to Friday - hours to be discussed at interview.
39 hours a week
Start date
Monday 15 September 2025
Duration
2 years
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for an ambitious, bright individual and an independent thinker who is capable of working well in a team. Score Group offers an opportunity with a company that is deeply committed to helping our people to learn, upskill and develop their careers. If you are looking to develop your experience and knowledge within a fast-paced service environment, in a business with excellent growth opportunities across a range of industrial sectors, we’d love you to apply!
You will be given an excellent opportunity to learn new skills/knowledge and start your career in Business Administration.
Some of the duties you will be expected to undertake:
* Input and update data into various systems, ensuring accuracy and timeliness
* Assist with filing, organising, and maintaining office paperwork
* Work closely with various departments, offering support and ensuring effective communication
* Manage telephone calls and enquiries
* Internal expediting
* Processing of internal and external purchase requisitions
* Preparation and submission of invoices
* Generate and deliver reports
* Assist in the controlling of ALL Score/Client folders relating to purchasing/goods receiving administration
* Preparation of shutdown planners
* Responsible for ensuring compliance to Customs issues related to the Company’s business
The above is not an exhaustive list of duties.
You will be expected to perform different tasks as necessitated by the organisation relevant to your post within the company to meet the overall business objectives.
Where you'll work
Sherwood House
Armytage Road
Brighouse
HD6 1QF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
C.M.S. VOCATIONAL TRAINING LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
* Level 3 Business Administrator apprenticeship standard
* You will also develop the skills, knowledge and behaviours required to work within an office environment
* This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
* You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
* Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
* All evidence will be logged to your electronic portfolio
Requirements
Essential qualifications
GCSE in:
maths & English (grade 5/C or above)
A Level in:
Any Subject (grade C or Above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Administrative skills
* Logical
* Team working
* Honest and Reliable
Other requirements
This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.