Salary range : £40,182 – £42,060 inc. London weighting
Contract: 3x Permanent
Hours of work: 36 hours per week
Location: Civic centre, New Horizon Centre and Home working
An exciting opportunity…
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The post
We're looking for passionate, resilient individuals to join our specialist service, helping families and pregnant people facing homelessness.
In this fast-paced and dynamic role, you will:
Assess the circumstances and needs of households facing homelessness
Identify practical and sustainable housing solutions
Work collaboratively with partners to prevent and relieve homelessness
You'll be based at our office in Wembley on a rota basis, with the flexibility to work from home on some days.
This is a front-line role where you will be expected to work from our office in Wembley depending on the rota. You will also be able to work from home on some days in the week.
Knowledge and experience of working in the homelessness sector is not essential as full training will be provided. This is an exciting opportunity to begin a career in the sector.
The Person:
Compassion, Determination, and Drive
Experience in the homelessness sector isn't essential—we provide full training. What matters most is your drive, compassion, and ability to learn quickly.
If you thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you.
What we're looking for:
A strong interest in homelessness and housing issues
The ability to learn quickly—full training will be provided
A customer-focused mindset with excellent communication skills
Proactive problem-solving and resilience in a fast-moving environment
This is more than just a job—it's an opportunity to change lives, make a difference, and build a meaningful career.
Take the first step toward a rewarding future and apply today
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
* Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)
* 27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service
* Very generous employer pension contribution
* A wide range of family friendly policies such as parental leave
* Access to our Zipcar scheme
* Access to our Employee Assistance programme for free confidential counselling
* Season ticket loan for public transport
* Cycle to work scheme and good onsite facilities
* Access to affordable parking nearby
* Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.
Application Process
You must have an understanding of homelessness legislation, and an ability to learn legislation quickly with training, coupled with a strong interest in homelessness and a desire to work with and help people.
A people focused person, you will be passionate about good customer service and take pride in delivering an excellent service. You need to be able to work proactively, be highly motivated, ambitious, and ready for a new challenge.
Closing date: "this post is being advertised on a rolling basis and may close once a suitable candidate has been appointed"
Additional Information
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here.
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on
Job Description