We are currently looking for multiple Customer Care Agents at Gatwick Airport. Working as a member of the Passengers with Reduced Mobility (PRM) Team, you will be responsible for the transfer of PRM or those needing assistance from the aircraft to the terminal building or from the terminal building to the aircraft.
Main Duties
Always ensure that you maintain the highest standards of personal hygiene and appearance in accordance with Uniforms Standards Policy.
Responsible for reading the daily brief and ensuring up to date with any operational/terminal changes.
Assist special assistance passengers through the terminal to and from the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques. Being professional, polite, and courteous always.
Perform Customer Care Agent (CCA) duties as directed by Operations Control. Escorting arriving and departing special assistance passengers (along with accompanying family as necessary) through the airport either on foot, by wheelchair or electric buggy (if you in a possession of valid driving licence & have received relevant training, you are expected to operate a buggy), as depicted by their categorisation.
Whats Required
Always happy to help and support others
Work in a physically demanding role
Basic IT skills
Flexiable to work a mixture of shifts
Whats on Offer?
Opportunity to work in the exciting aviation industry!
£14.01ph
Paid weekly every Friday
Work until end of October with potential to be kept on or move to a new role within the airport
22hrs/ week contract with overtime available
We are currently looking for multiple Customer Care Agents at Gatwick Airport. Working as a member of the Passengers with Reduced Mobility (PRM) Team, you will be responsible for the transfer of PRM or those needing assistance from the aircraft to the terminal building or from the terminal building to the aircraft.
Main Duties
Always ensure that you maintain the highest standards of personal hygiene and appearance in accordance with Uniforms Standards Policy.
Responsible for reading the daily brief and ensuring up to date with any operational/terminal changes.
Assist special assistance passengers through the terminal to and from the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques. Being professional, polite, and courteous always.
Perform Customer Care Agent (CCA) duties as directed by Operations Control. Escorting arriving and departing special assistance passengers (along with accompanying family as necessary) through the airport either on foot, by wheelchair or electric buggy (if you in a possession of valid driving licence & have received relevant training, you are expected to operate a buggy), as depicted by their categorisation.
Whats Required
Always happy to help and support others
Work in a physically demanding role
Basic IT skills
Flexiable to work a mixture of shifts
Whats on Offer?
Opportunity to work in the exciting aviation industry!
£14.01ph
Paid weekly every Friday
Work until end of October with potential to be kept on or move to a new role within the airport
22hrs/ week contract with overtime available
Tuesday, Wednesday, and Thursday from 6 AM to 1 PM or 1 PM to 8 PM