CCTV Security Investigator – Maternity Cover
* Job title: CCTV Security Investigator
* Employment type: Full‑time, Permanent – Fixed Term contract 12 months, 40.25 hours per week
* Location: Roebuck Lane, Smethwick, B66 1BY
* Days of work: 4 on 4 off
* Start time: 06:00 – 18:00
We are recruiting experienced CCTV Security Investigators to join and strengthen the Central Monitoring Team based in Smethwick.
Responsibilities
* Monitor CCTV to reduce losses and enforce preventative measures.
* Review CCTV for high‑value or notable items that may impact the business if not recovered.
* Report findings to the relevant Regional Security Manager in a structured and documented manner.
* Provide evidential packs suitable for prosecution.
* Produce witness statements, exhibits and CCTV downloads to support the prosecution of offenders.
* Attend court to provide witness testimony on CCTV evidence.
* Escalate poor processes identified during CCTV reviews.
* Monitor and review security searches conducted by depot staff and compile summary reports.
* Support Quality Audit Managers and Regional Security Managers in reviewing operational and security process compliance.
* Provide footage to assist training in support of security, transport and health and safety.
* Report security incidents or suspicious behaviour and elevate to the relevant Regional Security Manager.
* Respond to intruder alarms during depot lockdowns.
* Respond to access control alarms and unauthorised access events, reporting non‑compliance.
* Review depot lockdown procedures on CCTV, ensuring procedures are followed.
* Consolidate and monitor potential areas of risk, preparing reports to justify changes.
* Assist with the planning of new depot CCTV installations, highlighting lessons learned and shortfalls of the existing system.
* Identify trends, understand analytical products and report findings to management.
About You
You will have extensive knowledge and experience operating CCTV systems and conducting investigations that identify those involved in theft, fraud and non‑compliance. You must also have experience producing evidential reports, witness statements and exhibits to support police investigations.
* Excellent communication skills, both oral and written.
* Good interpersonal skills.
* Good team player with a flexible approach to work.
* Ability to prepare management information for presentations and dissemination.
* Previous knowledge or experience in the logistics or parcel delivery industry (preferred).
* Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability.
* Knowledge of Criminal Law and Employment Law, including evidential standards required for prosecutions and GDPR (advantageous).
* Valid SIA CCTV Operators Licence.
Benefits
* Holiday trading.
* Enhanced maternity and paternity package.
* Free life assurance of 4× salary on joining the pension scheme.
* Free onsite car parking for all employees.
* Health Kiosks visiting every location.
* Discounted shopping from 100s of retailers, including up to 5% off supermarket shopping.
* Milestone days off to celebrate with family and friends.
* Free eye tests and support with the cost of glasses.
DPD is a Disability Confident Employer.
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