Junction Sales Assistant (PT) Part time – 8 hours weekly (Saturday or Sunday) About Brompton Brompton is much more than a bicycle; it's a portal to urban freedom, a means to move around a city differently and to see it with fresh eyes. Over the past 50 years, we've become globally recognised as a British design icon, renowned for our craftsmanship, durability and sustainability. Small wheels with big ideals. Portable, foldable, unstoppable. At the heart of our success are the ingenuity and resilience embodied by our founder. In 1975, against all the odds, Andrew Ritchie designed a folding bike like no other. After years of rejection and ridicule, his invention found its place in the fabric of urban society. 1.2 million bikes later, with a retail footprint covering nearly 50 markets and with thousands of fan communities dotted around the world, Brompton is no laughing matter. These days, our commitment to creating world class products remains unwavering but it's accompanied by a broader aim of creating greener, safer, cycle-friendly cities where people can feel more connected, more present, more alive. If you're ready to unfold your imagination, expand your horizons and redraw your career map, read on to learn more about this unique opportunity! The role Reporting into the senior store management team, you will play a supporting role in our most established flagship store in Covent Garden, London. The primary role of this position is to act as a brand ambassador for all customers visiting the store environment, ensuring high levels of customer satisfaction. You will guide all customers through the brand customer journey to ensure a best-in-class experience. Motivated by success you will be required to understand store performance and KPIs and positively contribute to these through your personal performance. You will be required to stay up to date with the latest brand information and product knowledge by completing relevant Brompton Academy modules. You should work well within a team, ready to support your colleagues and managers when required. You will be responsible for ensuring accuracy when completing in-store processes such as payment handling and delivery processing. Contributing to the high visual standards in store you will be expected to support with maintaining replenishment, housekeeping and personal grooming standards as referenced in the brand policies. This role will be great if your currently completing studies or looking for some part time weekend work. Flexibility is a must within this role as it’s an 8-hour part time permanent contract, and you will be required to work Saturday or Sunday weekly in our Brompton Junction Covent Garden Store. Due to business needs you may need to occasionally work a weekday shift. You will be: Acting as a brand ambassador supporting with any community engagement activities as required. Ensuring consistent customer journey delivered for all customers. Following standard operating procedures relating to stock and payment handling to ensure accuracy. Assisting with regular stock checks and annual stock takes. Assisting in changing displays of shop stock. Receiving deliveries, unpacking and re-shelving or storing stock. Handling in-store emails and phone customer queries. Ensuring a high level of housekeeping to the company’s desired standard, both on and off the shop floor. Attending supervision, training, and meetings as and when required. You will have: Good knowledge of the brand and its history. Experience within a global branded retail environment. A passion for the Brompton brand and providing high levels of customer service. Competence in Microsoft Office (Word, Outlook and Excel). Enjoy working within a team setting, with confident communications skills and able to communicate effectively with both colleagues and customers. It would be ideal if you were proficient in a second language, due to a lot of international customers visiting the store. However, this is not a mandatory requirement for this role. You might not tick all the boxes, and that’s okay, we still encourage you to apply. Here at Brompton we are always looking for people that share the same values and attitudes as we do, as we continue to build diverse teams and a sense of community which is made stronger by each new individual who joins. Benefits at Brompton : Brompton offers you an excellent working environment with enthusiastic colleagues who get along, communicate and co-operate well with each other. The working climate is informal, but we work hard. Next to good terms of employment, Brompton offers you the opportunity to work in a responsible and challenging job within a dynamic, international and ambitious environment. We are all proud to be part of Brompton Bicycle Ltd; we all share the same passion and dedication to the company and the product, despite any differences in cultural backgrounds and skills. Annual Leave – 20 days annual leave (pro-rated to part time hours), plus all UK bank holidays. Your annual leave would increase with every year of service. Competitive Salary – Plus workplace pension scheme and Instore Incentive Scheme Bonus. Brompton Discount - Get ready to bike in style, as all employees receive up to 60% off their very own bike and accessories, plus there are discounts for your friends and family too. Social activities - Throughout the year enjoy time with your colleagues as we host an annual Summer and Christmas party, annual bike rides (both inside and outside the UK), Birthday breakfast, volunteering activities and family fun days just to name a few. Learning and Development - Access to free Linkedin Learning and opportunity to devote 2 hours of your work week to personal development. We value professional development and actively promote internal promotions and opportunities. Benefits - Workplace Pension Scheme, Care and Health Support, Cycle to Work Scheme and other benefits. Mental Health – EAP. Paid Leave – We offer an enhanced Family, Paternity and Maternity leave pay.