Job Title: Customer Service Assistant Location: Barrow Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant. As a Customer Service Assistant, you will be an integral part of their customer service department, responsible for providing excellent support to their valued customers. This is a diverse role that will involve handling customer inquiries, resolving issues, and ensuring customer satisfaction at all times. Key Responsibilities: Responding to customer enquiries promptly and professionally Providing accurate information about products, services, and promotions Escalating complex cases to senior team members when necessary Maintaining a high level of product knowledge to provide accurate and up-to-date information Documenting customer interactions and updating customer records Collaborating with other departments to ensure seamless customer experiencesRequirements: Previous customer service experience in a fast-paced environment Excellent communication and interpersonal skills Strong problem-solving abilities and the ability to remain calm under pressure Attention to detail and accuracy in handling customer inquiries Proficiency in using customer service software and systems Flexibility to work in rotatin...